Storage and Backup Administrator

Our client is a world leader in providing technology and business solutions to people, clients and communities. They are a global IT services company with operations in 80+ countries and more than 330,000 employees.

They are looking for a Storage and Back-up Administrator to join their team in Canberra. Their services include digital business consulting, technology and managed services for cybersecurity, applications, workplace, cloud, data centre and networks.

Your responsibilities will include:

· Support, maintain and manage the technical aspects of a managed solution.

· Work independently, with general direction from the client, stakeholders, team lead or senior manager, to perform operational tasks to resolve all incidents / requests in a timely manner.

· Proactively identify, investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution.

· Plan, coordinate and implement complex system changes within client specified change windows. Liaise with the client, vendors, and other partners to ensure minimal disruption to the client's day-to-day business operations.

· Monitor performance levels and capacity of supported applications and assist in proper capacity planning and management.

· Identify recurring issues and initiate problem management.

· Proactively identify, contribute, implement, and work with automation teams for effort optimization and automating routine tasks.

· Test new software versions and patches for release suitability and problem resolution.

· Mentor L1/L2 Engineers offering technical expertise / guidance.

· Operate within Security and Compliance frameworks.

· Understand and comply with the requirements of being part of a 24x7 on-call operation.

The ideal candidate will have:

· 5-8 years' experience in the Core Technologies

· Good managed services experience

· Strong knowledge and experience in ticketing tools, preferably Service Now

· Experience in Dell EMC Compute, Storage and Backup: PowerStore/PowerScale Storage and Networker, Network/PPDM backup

· Experience in Windows Server including Active Directory, SCCM/WSUS

· Experience in Linux (RHEL), Vmware

· Experience in Server Infrastructure (DellEMC, HP, Cisco) and Automation technologies: Ansible, Jenkins

· Bachelor's degree in IT or a related discipline / Advanced Diploma in a related discipline.

What is in it for you:

Top 10 Global IT services company

· A global IT innovator

· Variety of Projects across different industries

· Annual Regional Leadership program

We look forward to hearing from you. To apply, please apply using the link.