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SalaryAbout Rent a Space
Rent a Space is an award winning & 100% Australian owned business and has been in operation for over 40 years. We are a vibrant and energetic team of people with a growth mindset and plans to open more stores this year. We can provide stable, well paid career opportunities for people with a passion for customer service and sales. We have a strong management team who provide great training and development to support you in your success..
Rent a Space provides the most secure and advanced self-storage solutions.Be a part of a tight-knit team who care about each other, our customers and the communities we service.
About the Role
We are looking for an individual to assist in the management of our Queanbeyan store. Rent a Space Store Assistants work collaboratively with their Store Managers as well as Sales Support Centre team to exceed business expectations and deliver outstanding customer service whilst aligning to our company values.
Our Store Assistants get to enjoy a variety of operational duties including, customer sales, service, administrative support and facility maintenance. There are opportunities for personal growth across each of these areas. We seek individuals who are self-motivated, confident, assertive, and proactive in completing tasks.
Working hours: Our store operates from 9am to 5:30pm, Monday to Saturday, requiring candidates to be available and willing to work weekends as needed.
What you will bring to the role:
Integrity - Able to take accountability and be honest.
Team player attitude
- Excellent communication skills, patience and tolerance.
- Someone committed to their own success as well as that of the team.
- Supportive and respectful of others and the facility.
Adaptable - willing to adapt and complete different tasks, for example; cleaning the bathroom, merchandising the store, disposing of rubbish around the site.
Compassionate - Able to sit with a customer and listen, show support through whatever they may be experiencing whether it be a divorce, evictions or a death.
Courage - to handle difficult situations/ tasks, example; collections calls
Organised - able to prioritise tasks
Initiative - see an issue and try to fix it and take pride in their work space.
Sense of fun at work - able to foster a happy work environment
Responsibilities
- Ensuring excellent customer service is consistently delivered.
- Responding to customer enquiries or concerns promptly and efficiently.
- Maintaining & cleaning of the storage facility & grounds.
- Assisting in the achievement of monthly sales and KPI targets of the store.
- Assisting with store operations, including maintenance, security, access control, inventory management, and compliance with health and safety regulations
- Promoting a positive and inclusive team culture that aligns with the company's values and fosters teamwork, care, and excellence.
- Action general administration duties such as timesheets, customer contracts and inventory management.
If you are someone who is self-motivated, confident, assertive and shows initiative to get the job done - then we’re looking for you! You must be willing and available to work on weekends.
Please forward a cover letter and resume detailing how your skills and experience match with the responsibilities of the role.
