Store Manager - Clark Rubber Moorabbin

About Us

Clark Rubber is a successful Australian retailer with a history dating back to 1946. With 60 stores nationally, our stores are specialists in pools, foam, commercial cleaning and rubber.

With such a broad product range, our customers are all different whether it be young families, tradies, hobbyists, and commercial business customers.

Benefits & Culture

• Core values - Unity, Initiative, Collaboration, Accountability & Recognition
• Excellent earning potential - Industry leading base salary plus the opportunity for store profit share
• Join an Australian icon - Succeed with us, and be supported by an experienced internal network

The Opportunity

About the Role

As the Store Manager you will lead and inspire the team to achieve overall success in a high sales - driven environment.

You will manage the team across all aspects of store operations.

You will be responsible for but not limited to the following duties and responsibilities:

• Lead by example to maintain management expectations across the team
• Manage in-store employee relations such as KPI’s and performance management
• Train, mentor and coach team members to work towards goals and succession planning
• Problem solving and ability to provide solutions
• Assist in managing the team (sales floor & back of house) to ensure that tasks are completed in an efficient and effective manner
• Assist with visual merchandising to ensure all merchandising standards are met

Who You Are

• You're an ultimate team player who will create value in any situation and lead by example.
• Leader, motivator and overall inspiring individual
• You enjoy working in a frequently changing environment
• You have a proven track record in achieving targets in sales and customer satisfaction.
• High level of detail and excellent written & verbal communication skills
• Strong problem solving and analytical skills
• Enjoy meeting people & interacting with the general public

Customer Focus

• Role model and lead the highest customer service levels in store
• Manage customer escalations and identify where systemic issues can prevent further incidences.
• Maintain transparency of the issues and solutions with my team and Area Manager to ensure continuous process improvement
• Be accountable for everything that happens in store and within my team to ensure the customer has the best experience we can offer

This position will require you to work a flexible roster over 7 days, including weekends .

If you feel you have what it takes to join us and build your career, we want to hear from you!