Store Manager - Eq Saddlery Canberra

About Us: 

EQ Saddlery is a leading provider of premium equestrian products, committed to delivering exceptional customer service and superior quality merchandise to riders and horse enthusiasts. With a passion for horses and a dedication to excellence, we aim to be the preferred destination for all equestrian needs in our community.

With stores currently located in the Yarra Valley, Geelong, Pakenham, Canberra, Braemar and Adelaide Hills as well as a growing online saddlery business.

Position Overview: 

We are seeking a motivated and experienced Full-Time Permanent Store Manager to lead our team and oversee the day-to-day operations of our store. The successful candidate will be a dynamic leader with a proven track record in retail management and a genuine passion for the equestrian industry.

Key Responsibilities:

• Provide leadership and direction to store staff, fostering a positive and supportive work environment.
• Develop and implement strategies to drive sales growth and achieve store targets.
• Monitor and analyze key performance indicators, identifying areas for improvement and implementing effective solutions.
• Ensure compliance with company policies and procedures, as well as health and safety regulations.
• Manage inventory levels, including ordering stock, conducting regular stocktakes, and minimizing shrinkage.
• Maintain high standards of merchandising and visual presentation, ensuring a visually appealing and customer-friendly store layout.
• Handle customer inquiries, concerns, and escalations with professionalism and empathy, striving to achieve customer satisfaction.
• Conduct staff training and development initiatives to enhance product knowledge and customer service skills.

Requirements:

• Previous experience in retail management, preferably in the equestrian industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Proven track record of achieving sales targets and driving business results.
• Sound decision-making abilities and problem-solving skills.
• Knowledge of equestrian products and a passion for horses is essential.
• Flexibility to work weekends and holidays as required.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity for career advancement and professional development.
• Staff discounts on equestrian merchandise.
• Supportive and inclusive work environment.

How to Apply:

 If you are a dedicated and enthusiastic retail professional with a passion for the equestrian industry, we invite you to apply for the position of Store Manager at EQ Saddlery. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.

Join EQ Saddlery and take the reins of a rewarding career in equestrian retail management