- Comprehensive and ongoing training - no framing experience needed
- Exciting & Creative Role
- Permanent full-time retail management role - Westfield Doncaster and Westfield Knox
Who we are..
Frames Now are an Australian owned picture framing retailer, with 9 stores across Victoria, a national e-commerce shop and a Wholesale division.
We offer range of products and services including custom framing, ready-made frames, framed wall art, printing, and wholesale framing to our valued customers
The Role
As an experienced retail leader, you will be passionate about leadership, customer service, and your team members. You will oversee a creative team of up to 6 who all share a passion for design, art, photography, and framing.
If you live and breathe all facets of design and have had similar experience in consultative retail sales experience in a related industry such as soft furnishings, lighting, floristry, photography, jewellery, homewares, blinds, etc then this is the role for you.
You will:
- Provide leadership and inspiration to your team through effective coaching, training, and mentoring ensuring that each person feels supported to reach their full potential
- Drive incremental sales improvements through conversion and customer retention
- Possess exceptional customer service skills to ensure all customers are provided expert and unparalleled service every time
- Lead by example, drive and motivate your team to achieve their sales targets and KPIs.
Requirements
- Previous management experience in a retail or service environment
- Strong communication skills with the ability to develop and motivate your team
- An energetic and enthusiastic approach to all aspects of your job with a willingness to learn
- A strong attention to detail, with the ability to multi-task and prioritise your work
- A current driver's license
Permanent residency without restrictions are essential criteria to this role. Please do not apply if you do not satisfy this criteria.
Please reply with your resume, cover letter, and your suburb.