AddressAre you a dynamic and customer-focused individual with a passion for the precious metals industry? We're looking for a dedicated and driven Store Manager to join our team and lead our scrap gold buying, bullion buying & selling, and gold pawning business. If you have a to-do attitude, patience, and a sense of appreciation for our customers, we want to hear from you!
Hiring multiple positions (Full-time and Part-time)
Responsibilities:
- Manage day-to-day operations of our store, including over-the-counter customer interactions.
- Ensure all transactions are in line with compliance and regulatory requirements.
- Conduct physical reconciling of transactions and provide detailed reports to the accounts team.
- Accept mail-in deliveries of precious metals and ensure their secure handling.
- Responsible for packaging and delivering goods ordered at the store.
- Provide exceptional customer service by treating customers with integrity and respect.
- Establish and maintain amazing rapport with customers to encourage repeat business.
- Perform general office administration tasks as needed.
Qualifications:
- Strong organizational and time-management skills.
- Strong arithmetic and negotiation skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Open-minded individual with a to-do attitude and willingness to learn.
- A commitment to maintaining high standards of customer service.
- A proactive and customer-centric attitude.
- Previous experience in the precious metals industry or a similar role is preferred but not mandatory.
- An understanding of compliance and regulatory requirements in the industry is a plus.
- Successful Candidates will have to undergo mandatory police and reference checks.
Join our team and be a part of an exciting and growing business in the world of precious metals.
