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Form of work Are you ready to saddle up for your next opportunity? Do you love horses and everything about them? We have an exclusive opportunity for a horse enthusiast!
We are looking for an experienced Store Manager to run a premium equestrian store. With a passion for horses and a dedication to excellence, our client aims to be the preferred destination for all equestrian needs.
Position Overview:
We are seeking a motivated and experienced Full-Time Permanent Store Manager to lead a team and oversee the day-to-day operations of the store.
Key Responsibilities:
- Provide leadership and direction to store staff, fostering a positive and supportive work environment.
- Develop and implement strategies to drive sales growth and achieve store targets.
- Monitor and analyze key performance indicators, identifying areas for improvement and implementing effective solutions.
- Ensure compliance with company policies and procedures, as well as health and safety regulations.
- Manage inventory levels, including ordering stock, conducting regular stocktakes, and minimizing shrinkage.
- Maintain high standards of merchandising and visual presentation, ensuring a visually appealing and customer-friendly store layout.
- Handle customer inquiries, concerns, and escalations with professionalism and empathy, striving to achieve customer satisfaction.
- Conduct staff training and development initiatives to enhance product knowledge and customer service skills.
- Previous experience in retail management, preferably in the equestrian industry.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with a customer-focused mindset.
- Proven track record of achieving sales targets and driving business results.
- Sound decision-making abilities and problem-solving skills.
- Knowledge of equestrian products and a passion for horses is essential.
- Flexibility to work weekends and holidays as required.
- Competitive salary commensurate with experience + Bonus
- Opportunity for career advancement and professional development.
- Staff discounts on equestrian merchandise.
- Supportive and inclusive work environment.
For more information contact Lisa via email: *****@whizdom.com.au
