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SalaryMy client is looking for a Full Time Store Manager, who has a real passion for hardware & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.This position will suit an experienced retail leader, ideally within the hardware industry. You will be responsible for influencing and motivating your team to provide high-quality customer service, with a belief developing the skills, knowledge and behaviours of your team is critical to success. You will take full accountability for retail fundamentals, including outstanding customer service, reporting, store analytics, promotions, and merchandising standards. This will see you deliver sales targets and other KPIs, while creating a productive, and safe work environment.Role:
- Coaching and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture
- Ensuring the health and safety of all team members, customers, and contractors within the store
- Providing exceptional customer service to customers, and offering solutions as required
- Developing a high-performance team, capable of delivering sales targets and KPIs
- Experience in retail sales, team development and leadership
- Demonstrated experience in leading a sales team, and managing performance as required
- A strong customer service focus
- Ability to manage multiple priorities, within a fast-paced team environment
- A creative approach to Visual Merchandising
- Excellent communication and interpersonal skills
- An eye for detail, with a desire to drive strong financial results
- A self-motivated, self-starter, with the ability to demonstrate initiative
- Comfortable with technology – computer literacy is a must
- Available for weekdays, weekends, and some public holiday work
- Competitive salary, with incentives for high performance
- Ongoing product training in market leading brands
- Commitment to ongoing job security, development, and growth
