Position Overview: Sydney Used Office Furniture in Ingleburn is on the lookout for a proactive and results-driven Retail Sales Manager to oversee our retail operations. This role is pivotal in our mission to provide high-quality, sustainable Office Furniture solutions. As a key player in our team, you will be instrumental in managing our store's day-to-day operations, driving sales, and ensuring a stellar customer service experience. Your leadership will play a crucial role in our continued growth and our commitment to being the leading provider of used Office Furniture in the region.
Key Responsibilities:
- Sales Leadership: Drive the sales performance of the store, implementing strategies to meet or exceed sales targets, while fostering a culture of excellence and accountability.
- Operational Management: Oversee the daily operations of the store, ensuring smooth running, efficient customer service, and a well-maintained, visually appealing environment.
- Team Development: Lead, motivate, and develop the retail team, fostering a collaborative work environment, providing ongoing training, and encouraging career progression.
- Inventory Control: Manage inventory levels, ensuring stock is well-maintained, organized, and aligned with sales objectives, including overseeing the acquisition of new collections and the phase-out of old stock.
- Customer Experience: Ensure the delivery of exceptional customer service, maintaining high standards and resolving any issues swiftly to maintain customer satisfaction and loyalty.
- Business Growth: Actively contribute to the growth of the business, identifying new opportunities, optimizing operational efficiency, and staying abreast of market trends to outperform competitors.
- Financial Management: Monitor and manage store financial performance, including budget management, sales forecasting, and analyzing financial reports to enhance profitability.
Qualifications:
- Proven experience in Retail Sales management, preferably in furniture or related industry.
- Strong leadership skills with a track record of motivating teams to exceed sales targets.
- Excellent customer service, communication, and interpersonal skills.
- Proficiency in inventory management, merchandising, and financial reporting.
- Ability to strategize, analyze, and optimize operational processes.
- Flexibility to adapt to the evolving needs of a growing business.
What We Offer:
- A competitive salary with performance-based incentives.
- A dynamic work environment with opportunities for professional growth and development.
- The chance to be a key player in a growing company with a commitment to sustainability and community.
How to Apply: Please submit your resume and a cover letter outlining your suitability for the role and your passion for the industry to our HR department. Join us in our journey to furnish workspaces in an eco-friendly, stylish, and affordable way at Sydney Used Office Furniture.