Store Supervisor

Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For almost 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.  

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

The Role

We are looking for an energetic, driven and hands on supervisor to join our store, Ralph Lauren Perth Kids Factory Outlet. As a Supervisor you be supporting the store manager and will excel in providing our high end clientele with exceptional sales support and service and truly make a difference as you bring the brand to life in your store.

Responsibilities

• Work to achieve daily sales targets and support the sales and profit performance of your store
• Develop strong commercial relationships with clients, and grow your personal VIP database 
• Maintain the highest standards in customer service and maintain a  consultative, professional manner at all times
• Ensure the store is well-prepped with adequate stock on the shop floor as well as in BOH
• Assist clients with range of post sale services such as alterations, in addition to written/telephonic correspondence regarding specific requests, new deliveries, service/merchandise satisfaction

Skills and Experience

• Prior exposure to sales, service and performance, preferably within a luxury retail environment
• Previous Supervisor/ Team Leader/ Management experience
• Excellent team player who enjoys working within a team and achieving joint success
• Ability to work well under pressure 
• Must be detail oriented and organized
• Well-groomed individual with a good understanding of trends, fashion and competitors 
• Is confident and comfortable to make autonomous decisions, when required

Benefits

• Be rewarded through generous remuneration, staff discount + commission structure
• Unique opportunity for a manager to further develop their skill set and grow within a world-class organization
• Access to our Employee Assistance Program
• In addition to statutory leave entitlements, enjoy additional paid leave benefits including paid parental leave (for primary & secondary caregivers), birthday leave, RL personal days & sabbatical leave program 
• Thrive in a culture that champions inclusion, diversity, respect, individuality & possibility
• Ralph Lauren is certified as a Great Place to Work in Australia

Please note that you will be required to work a mixture of weekdays and weekends. 

Ralph Lauren is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of our people. We value people of all nationalities, religions, age, abilities, sexual orientations, gender identities and/or expressions. We are strongly committed to achieving a diverse workforce. Ralph Lauren strongly encourages applications from Aboriginal and Torres Strait Islander people.

The Ralph Lauren journey is one of constant movement, aspiration, evolution & innovation. Start your journey today!