Address
Form of work
Salary- Initial 3 month contract with likely extension
- $35ph + super
- ASAP start pending checks
- Ultimo location - Onsite full time, business hours
- Rotating roster, earliest start 8:00am, latest finish 6:00pm
- Working with Children Check required
We are looking for standout candidates who are customer focused to communicate with prospective students by responding to enquiries, provide information, resolve issues and perform a range of administration tasks.
This is a contract role so we need candidates who can hit the ground running, are comfortable with a fast-paced training period and able to adapt quickly.
The role:
- A fantastic team culture providing training and opportunities within the NSW Government
- You will be handling high volume incoming enquiries from students via telephone, email online chat and face to face
- Providing exceptional customer service
- Using multiple systems for accurate data entry and call logging
- A range of administration tasks
- Following the processes and procedures of the organisation at all times
- Previous experience in a call centre environment is highly beneficial
- Experience in sales, student services, reception or administration in a corporate environment also a plus
- Outstanding verbal and written communication abilities
- Tech savvy, and able to pick up new systems quickly
- Strong problem solving skills and ability to take initiative
- Ability to manage your time and work in a fast paced environment
- People orientated with an ability to develop strong relationships
- Working with Children Check required
APPLICATIONS CLOSING SOON!
Please note that only shortlisted candidates will be contacted.
