Student Support Coordinator

• $98,334 to $107,565
• Ongoing, full-time
• Kelvin Grove (hybrid option available)

• Reference number: 24329
• Term: Ongoing, full-time basis
• Remuneration: $116,370 to $127,294 pa (HEW7) (inclusive of $98,334 to $107,565 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Kelvin Grove (hybrid option available)
• Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

We are seeking a Student Support Coordinator to join QUT College, Education Portfolio, Academic Division.

The College is seeking an experienced and proactive administration leader with the ability to coordinate delivery of effective Student Support and administration activities to support students and staff. The breadth of operational responsibility undertaken by the Administration team provides a unique opportunity for the successful applicant to engage with a diverse selection of College stakeholders and develop skills across all areas of student administration and facility operations. The role is suited to someone who enjoys the challenges of process development and improvement amidst the day-to-day coordination of a busy team.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

QUT College delivers English Language and University Entrance programs to international and domestic students with an emphasis on pathways to QUT faculty programs. English Language and University Entry Programs assist students to meet English and/or academic entry requirements for university degree programs, as well as to improve their English for personal, professional, or academic purposes..

What you need to succeed

1. Completion of a degree with at least four years subsequent relevant experience or an equivalent combination of relevant experience and/or education/training.
2. Demonstrated ability to effectively supervise a high performing team, and maintain oversight of a broad range of administrative processes simultaneously, including the ability to plan for, and allocate resources according to operational demand. 
3. Proven ability to evaluate systems and processes and implement improvements at an operational level according to business needs.
4. High-level written communication skills that enable the preparation of clear and concise information tailored to targeted cohorts or information platforms.  
5. High-level interpersonal skills with demonstrated ability to liaise with a wide range of people at all levels of a large organisation.
6. Demonstrated digital literacy skills including the ability to quickly adapt to new technologies; experience utilising university data management systems; and a comprehensive understanding of the diverse functions within Office 365 is preferred.

Life at QUT

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation. 
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Leave loading of 17.5%. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
• We see diversity and inclusion as our strengths. 
• Explore more benefits of life at QUT.

Belong at QUT 

In support of our Indigenous Australians Employment Strategy, we aspire to an Indigenous Australian workforce participation of 3.6% and we encourage Aboriginal Australians and Torres Strait Islander people to join us in pursuing a fulfilling career. 

View the job details at: Queensland University of Technology - Student Support Coordinator

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