Student Support Coordinator (Safety & Well-Being)

- Full-time, continuing position
- Remuneration package up to $113,313 pa, including 17% super
- Located at either our Gold Coast or Lismore campus

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

The Vice President Students and Registrar (VPS&R) portfolio is responsible for Student Outreach services, Student Care & Support services, Student Administration and Admissions at Southern Cross University. The portfolio has a strong focus on the student experience and improving student success and retention at the University.

The Student Support Coordinator will be responsible for leading the development and implementation of a university-wide student safety action plan in collaboration with internal staff and student stakeholders. Your core responsibilities will include:

• Research and review sector developments for student safety and well-being, collaborating with University staff and collecting feedback from students to develop new resources and initiatives.
• Evaluate existing policies and programs, making recommendations for improvements.
• Coordinate online content promoting access to student health, safety, and well-being information.
• Establish networks with external organisations to provide support and programs for student safety and well-being.

You are a dedicated and experienced professional with a passion for Student Support and safety. More specifically, you will have:

• A relevant tertiary qualification and three years’ experience in a Student Support role plus a Work Health and Safety certification or a willingness to obtain one.
• Experience in project management from initiation to completion, with high-level reporting and data analyses skills
• Demonstrated understanding of the safety support and wellbeing issues impacting domestic and international university students.
• Strong communication skills, including experience responding to situations where people may be in distress.

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at either Gold Coast or Lismore. Generous relocation support available.
• HEW Level 6. The base salary ranges from $ 88,301 - $ 96,849 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $113,313.

Find out more about working at SCU by visiting Why Work at SCU.

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting ****@scu.edu.au.

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Additional information is available in the position description or by contacting:

Name: Ms Teri King, Senior Manager, Student Care & Support

Phone: 0409 745 ***

Email: *********@scu.edu.au

Closing Date: 11.30pm AEST, 1 April 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who openly identify as LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Use the position description link below to access further information about the selection criteria for this role. You will need to submit complete responses to the selection criteria with your application, including providing examples where relevant. Please prepare these and submit each response when prompted in your online application submission.