Address- Two RDO's (Rostered Day Off) per month
- Full-time/Permanent
- Salary: EBA Level 4.3 ($86,938.51 + Super)
- Location: Fawkner
The Operations Directorate provides the first point of contact for families and stakeholders and supports and guides them through a range of services, delivered with certainty in an environment representing care and compassion. Each role within the directorate has an opportunity to positively impact the community.
All GMCT supervisors lead the expression of GMCT values through professional guidance of teams with an appreciation for staff, compliance and customer focused service delivery.
Key responsibilities include:
- Engaged in the supervision of not less than 2 and not more than 15 employees
- Provide hands on leadership and direction to the staff in the ongoing delivery of services and operations across all sites
- Provide leadership in the planning and implementation of improvement activities, ensuring that work units participate in improvement activities which review the efficiency, effectiveness, and appropriateness of services. Promoting continuous improvement through more effective work practices
- Plan, monitor and evaluate achievement of productivity and implement strategies to meet agreed performance indicators
- Provide support to other GMCT sites and supervisors when required
- Working with the Snr. Sup. Burial Operations manage resource allocation and scheduling
- Manage on average 50 burial per week
- Perform daily quality interment checks
- Operate services to high standards
- Ensure that services delivered are effective, efficient, co-ordinated and client focused, and consistent with GMCT strategic objectives
- Ensure that all operations comply with legislative obligations
- Ensure care and operation of GMCT equipment is adequate and in accordance with appropriate standards
- Ensure that a healthy and safe working environment is provided to all staff
- Maintains collaborative cross-functional relationships to support continuous improvement to improve efficiency and effectiveness across GMCT
- As directed perform operational tasks related to burial and ledger operations
- Working with the Snr. Sup. Burial Operations develop and inform procedures
- Working with the Snr. Sup. Burial Operations ensure that daily pre-start checks are being completed
- Review SWMS as required or directed
- Deliver Toolbox Talks
- Working with the Snr Sup. Burial Operations manage staff leave and rostering
- Develop staff develop and implement a staff roster and leave planner to ensure consistency of service is always maintained, including public holidays and weekends where applicable.
To be successful in this position you will require:
- Cert III Successful Strategies for Team Leaders and Supervisors (Leadership Management Australia - LMA)
- A relevant qualification in operations or other discipline with significant experience with team supervision (minimum 5 years), or an equivalent combination of training and/or experience
- Knowledge of the construction/earthmoving field
- Experience in works planning, prioritising and delegation of works
- Demonstrated ability to undertake analysis, generate report on information and provide recommendations
- Certificate III Grave digging or equivalent (desirable)
- Certificate III or diploma in horticulture or equivalent (desirable)
- Experience in the cemetery industry (optional)
Skills / abilities
- Outstanding interpersonal and communication skills and demonstrated ability to apply these with internal and external stakeholders
- Ability to provide sound leadership and clear direction to staff and contractors
- Well-developed computer, financial and written communication skills
- Possess cultural and religious awareness and sensitivity
- Excellent comprehension and problem solving skills
- Ability to discuss and resolve issues by problem solving and negotiation
- Excellent verbal and written communication skills
How to Apply
Please ensure you include a cover letter as part of your application. We would like to know why you are interested in the role, and, taking into account the Key Selection Criteria as a whole, how your skills, knowledge, experience and qualifications are applicable to the role.
Applications close 5pm Friday 29 March.
For a confidential discussion, please contact Olivia Watson 0461336***
This position requires the successful candidate to undergo a pre-employment medical, police check and values testing. You may be asked to provide proof of vaccination.
GMCT is a Supportive Employer of Australian Defence Force Reservists. GMCT is an Equal Opportunity Employer.
We encourage applications from people of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander people, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support accessibility needs - so reach out to us at **********@gmct.com.au.
