Supplier Quality Management Officer

We are Lactalis Australia

We are owned by the Lactalis Group, the world’s largest producer of dairy goods.  With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products - milk, cheese, yoghurt and other soft foods and beverages.

At the heart of our business locally, we have over 2,700 passionate employees, working closely and constructively with some 500 Australian farmers to produce the finest dairy products in the country.

Pillar brands such as Pauls, Oak, Ice Break, Tamar Valley Dairy, Vaalia, President and Galbani provide Lactalis Australia with a deep national footprint for growth and prosperity.

We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are.  We provide a workplace that delivers the opportunity to drive your development, and believe that true success comes from us. Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference!

Our Opportunity

An exciting opportunity now exists within Lactalis for a Supplier Quality Management Officer based in Scoresby (VIC) or South Brisbane (QLD) to join our National Quality Assurance team.  This role will report into the Quality Manager – Supplier and Co-manufacturers. If you are a passionate and quality minded individual looking to further your career with a global organisation that prides itself on its people & outstanding quality products, this role is for you!

The role will assist with the ongoing management of the Global Supplier Quality Management Program (SQMP) and Lactalis Food Import Compliance Program (FICA).

This role liaises with over 80 Ingredient, 30 Packaging, 30 Indirects and 15 co-manufacturing suppliers as well as Lactalis International sites importing goods into Australia and represents a real opportunity to make a difference through taking ownership of delivering a high and consistent level of food safety and quality goods and services to our customers and sites.

Responsibilities include:

• Ensure compliance to all aspects of the Group Supplier Quality Management Program (SQMP) – ensure that all certifications, supplier information, raw materials risk assessments, Charters, Supplier Questionnaires are up to date. Assist in executing audit program – schedule, audits.
• Assist to drive improvements in our supplier base. Report on Quality Notifications (QNs), trends and attend supplier performance meetings. Co-ordinate supplier meetings where Quality issues arise.
• Review and maintain raw material specifications (PIF’s, SDS), packaging specifications and food contact declarations, migration certificates. Integrate site supplier information into central supplier system.
• Projects that require supplier documentation to be obtained, analysed and filed.
• Maintain co-packers specifications and relevant information. Process claims against co-manufacturers. Assist in regular product reviews against specifications.
• Assist in the management & upkeep of the Lactalis Food Import Agreement Program.
• Support Head Office audit and site audits relation to supplier information as required.
• Build and maintain positive relationships with suppliers, sites and internal departments.

We need a proactive person who is willing and able to roll up their sleeves and get the job done. To ensure success in the role, the successful applicant requires the below toolkit:

• Tertiary qualification in Science/Food Science/Quality and/or at least 5 years relevant Supplier Quality management work experience.
• Lead Food Safety Auditor qualification desirable and auditing experience.
• Technical knowledge and experience in VACCP/TACCP 
• Knowledge of certification standards preferable.
• Ability to effectively engage with suppliers
• Strong systems knowledge, particularly Excel & SAP
• Proactive nature with a passion for driving continuous improvement
• Strong Analytical skills
• Excellent interpersonal skills
• Strong verbal and written communication skills
• Excellent presentation skills

If you have the ambition, drive and competency to succeed in this role please submit your application by selecting Apply and following the prompts.

As this role is a support role it is imperative that the successful candidate has outstanding communication skills and the ability to build rapport quickly with a variety of stakeholders. Ability to work autonomously and show initiative is essential.

If you are a dedicated and motivated professional with a high attention to detail, excellent time management skills and a commitment to providing exceptional support to a team, please submit your application, including current resume by selecting 'Apply' and following the prompts.