Support Worker

Northern Rivers Housing (NRH), formally North Coast Community Housing (NCCH), is a well-respected not-for-profit organisation providing quality, long term and affordable housing in northern New South Wales since 1984. We manage close to 1,000 properties from our offices in Lismore, Grafton and Tweed Heads. We believe that everyone has the right to live in safe, comfortable and affordable housing and our vision is to be a leading provider of innovative housing services.

We are committed to our values, our people and our culture:

• Respect: We are a people centred organisation, respecting the diversity and different needs of the individuals we work with.
• Social Responsibility: We support people with housing needs, striving for equality and fairness in housing outcomes.
• Professionalism: We work with integrity to provide quality, innovative services and are accountable for our decisions and actions.
• Safety and Wellbeing: We are committed to a work environment that values health, safety and wellbeing.

Remuneration: competitive salaries, above award wages and salary packaging, which can add up to an additional $15,900 in tax-free pay per year, plus other tax savings.

Learning and development: ongoing professional development including targeted opportunities, career plans and support such as achieving formal qualifications, networking, internal promotions, reflective practice and succession planning.

Leave: enhanced leave provisions, including Ceremonial leave and gifted days off between Christmas and New Year.

Flexibility: flexible and supportive working environment including family friendly working hours. We give you autonomy to work with your manager and team to choose where you do your best work whether that’s office-based, hybrid or remote.

Safety and Wellbeing: we believe it’s important to create a happy, healthy work environment where one can leave at the end of the day and look forward to returning the next. Our Employee Assistance Program (EAP), provides a free and confidential counselling service with local providers and 24/7 support.

In April 2022, the NSW Government announced the establishment of temporary housing sites to accommodate the urgent housing needs emerging from the February 2022 storms and floods in the Northern Rivers region of NSW. 

NRH was awarded the contract by the NSW Government to manage the temporary housing sites - delivering tenancy management and site maintenance - across a number of local government areas in the Northern Rivers. Sites host a variety of housing units to accommodate various household sizes and will have varying maximum occupancy rates.

Reporting to the Group Manager, the objective of the Support Worker is to provide support, information and advice to people through a range of people-centred services. The Support Worker will liaise with the supports in place with any resident that needs assistance during their stay in the NRH Community Village.

There are currently opportunities to secure positions at the Kingscliff and Ballina NRH Community Villages or join our Talent Pool for any fixed term, full-time vacancies that arise over the coming 12 months.

We are looking for someone experienced in working with vulnerable people and delivering a responsive service to people with complex needs.

Qualifications will include:

• Cert III in relevant industry qualification and/or significant relevant experience
• Working with Children Check and a valid National Police Check or willingness to obtain this
• Possession of an unrestricted NSW driver’s licence.

This role represents an outstanding opportunity to grow your career in an innovative and supportive work environment that is committed to opportunity and growth for residents and staff.

Apply now and be rewarded with a position that directly and positively influences the local community and working within an organisation that values your professional contribution and personal well-being. 
  
For further information, please contact Cody Harrington, Human Resources Officer on 0490 051 *** or email ***************@nrh.org.au or Carly Bairstow, Executive Manager, Partnerships, People and Customer Experience on 0490 934 *** or email **************@nrh.org.au.

We will be shortlisting suitable applicants as they apply. If you wish to be considered for the role, please apply as soon as possible.

Northern Rivers Housing is an equal opportunity employer. We partner with our local Aboriginal Community and welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander Australians. 
 

Thank you in advance for your application, please note only shortlisted candidates will be contacted.