AddressSupport Worker, located in Darwin
About Dawn House
Dawn House is dedicated to providing a safe and supportive environment for women and children escaping domestic and family violence. Our mission is to empower individuals through high-quality support services, fostering a community of safety, respect, and opportunity.
Purpose of the Position
As a Support Worker at Dawn House, you will play a crucial role in delivering compassionate and professional support to our clients. Your efforts will help create a secure and nurturing environment for women and children in crisis.
Key Responsibilities:
- Build and maintain positive relationships with clients.
- Conduct weekly inspections and daily room checks to ensure the safety and cleanliness of shelter rooms.
- Manage and monitor the inventory of cleaning products and emergency relief funds.
- Assist with food and resource shopping as needed.
- Provide transportation for clients as required.
- Ensure new arrivals are welcomed, oriented to the premises, and informed about house rules.
- Encourage client participation in activities within and outside the shelter.
- Maintain confidentiality and professional boundaries at all times.
Organisational Responsibilities:
- Adhere to Dawn House policies, procedures, and Code of Conduct.
- Participate in staff activities and supervision sessions.
- Report any child protection concerns immediately to the Team Leader and comply with mandatory reporting requirements.
- Engage in continuous improvement and professional development.
Administrative Duties:
- Maintain up-to-date client information in the Specialist Homelessness Information Platform database.
- Perform data entry and other administrative tasks as needed.
- Provide written monthly reports to the Team Leader.
Selection Criteria:
- Ability to follow set procedures and maintain data management systems.
- Understanding of issues surrounding violence against women and feminist practices.
- Demonstrated ability to work respectfully with women of diverse backgrounds.
- Strong communication and conflict-resolution skills.
- Knowledge of Child Protection Acts and mandatory reporting legislation.
- Ability to obtain NT Police clearance and Working with Children’s clearance (Ochre Card).
- Current NT drivers licence.
- Experience in the community or human services sector (desirable)
Why Work with Us?
At Dawn House, you will be part of a dedicated team committed to making a difference in the lives of those affected by domestic and family violence. We offer a supportive work environment where your contributions are valued, and your professional growth is encouraged.
How to Apply:
To apply, please submit your resume and cover letter to ***********@dawnhouse.org.au by 5pm on 6th June 2024. For more information about this role, contact Gemma Harvey on 8945 1388.
Join us in our mission to provide safety and hope to those who need it most. Your compassion and dedication can make a significant impact at Dawn House.
