Support Worker/Case Management (Ft, Pt, Or Casual)

Position Summary

Malpa is a Pintupi word meaning ‘friend’ or ‘companion’. The role of Malpa Support is to provide practical support to the NDIS, Aged Care and Support teams in the delivery of care for dialysis patients and their families including transport and other services as directed.

The role of the Malpa Support Workers & Case Managers is to assist the Wellbeing team with practical support for people with complex needs.  Key responsibilities include direct care for dialysis patients and their families including transport and other services as directed. This position also provides administration relief as required to support the Wellbeing team and other client service areas including aged and disability support.

About Purple House

Our mission is to improve the lives of people with renal failure, reunite families and reduce the incidence of kidney disease in our communities. We are run by Aboriginal people for Aboriginal people and work to provide culturally appropriate dialysis services in remote communities, helping people to get home to country and family.

Purple House normal hours of operation are 8.30am to 4.30pm - we do not provide afterhours or residential care.

All employees are expected to carry out their work in accordance with the values of WDNWPT which are: 

• We will ensure that Walytja (family), Tjukurrpa (dreaming), Ngurra (country) and Kuunyi (compassion) are central to all that we do and say.
• We will be strong, clever, brave and determined to make life better for our people
• We will think deeply, plan wisely and take action to improve service and enhance wellbeing
• We will share our experiences and knowledge with others so that we all can learn

We will foster understanding and respect between Indigenous and non-Indigenous people

Standard Requirements 

• Demonstrate a courteous and respectful manner and communicate effectively with internal and external stakeholders.
• Demonstrate cultural awareness and knowledge of cultural safety and Indigenous community control.
• Maintain confidentiality of information about clients, other staff members or community members.
• Work to achieve standards of best practice and promote continuous quality improvement.
• Demonstrate safe work practices and promote a safe work environment.

Role responsibilities include:

• Key responsibilities include client documentation, comprehensive progress notes and liaison with care providers and families.
• Provide practical support for clients with complex needs.
• Assist with client’s transport to/from appointments, personal errands, social and cultural activities.
• Actively support everyday living tasks, including but not limited to, personal shopping, banking, attending appointments and meetings and facilitating personal grooming and care as required. 
• Assisting clients to negotiate relevant health services
• To advocate for clients and protect the rights of the individual, assisting them to have their voices heard in discussions regarding their health, housing, financial, family and cultural needs
• Collaborate effectively with other stakeholders, case workers, case managers, clinical coordinator and external services to ensure clients primary health needs are effectively managed.
• Assist with administration tasks including record keeping, data entry and electronic filing.

About You

• You have a patient centred focus and eye on our goal of getting people home on country.
• You are known for your compassion, empathy and ability to listen.
• Your style is flexible, good humoured and resilient. 
• You are a self-starter and can work autonomously, knowing when to ask for help.
• You can think on your feet to negotiate and solve problems.
• You are considerate and thoughtful in conflict management. 
• You’re eager to learn and collaborate with your team.
• You are passionate and ready for a challenge. (But we are all here to share the fun!)
• You can communicate with all sorts of people.
• You are culturally curious and have respect for culture and community.
• You have experience working for an Aboriginal organisation and awareness of the issues pertaining to this region.

Qualifications 

• Skills and or experience working in a social services field. 
• There are physical aspects to these roles, as such candidates must be able to fulfil the inherit requirements of the role. 
• Current National Criminal History check (less than 6 months old).
• Food Safety Certificate or ability to obtain.
• NDIS Worker Screening or ability to obtain.
• Provide First Aid & CPR or ability to obtain.
• Current unrestricted driver license
• Vaccination Covid19 (2 jabs + 1 booster).

What we offer - additional benefits

• Purple House is a registered not for profit, we are able to offer excellent salary packaging options through Community Business Bureau (CBB).
• Above Award wages
• Remote roles include furnished housing, utilities, suitable work vehicle and generous remote locality allowance over $13000p/a (greater than 21 consecutive days remote).  

If you think you have what we’re looking for, please click ‘apply’ here on SEEK with your cover letter and resume.

We’d suggest you look at our website, Facebook and Instagram to see how we roll.

Applicants must have existing legal rights to work in Australia.

For general enquiries regarding the position or a copy of the position description contact ******@purplehouse.org.au 

Applications for this position will only be accepted via SEEK.

No Agencies Please

You are encouraged to apply as soon as possible as applications will be reviewed on submission; and as such the closing date is subject to change without notice. 

Will be advertised until filled, else applications close 20 March 2024. 

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.