Switch Operator

At Doma Hotels we exist to create memorable moments for our guests. Our family is growing, and we are looking for enthusiastic and charming Switch Operatorto join the team in a Full-Time capacity.

• The opportunity to work with an amazing and dedicated team
• Discounts and incentives 
• Training and development to advance your career

As part of the team you will demonstrate a keen interest in delivering a high level of customer service and share great local knowledge of our precinct to assist our guests.  Preferably, a background in luxury hospitality would provide an advantage but not mandatory. 

We’re seeking people with warm and welcoming personalities, a passion for customer service and ability to create memorable experiences for our guests.

• Answering incoming hotel calls and queries 
• Directing and transferring phones to the correct departments 
• Assisting with creating or amending reservations 
• Creating outlet reservations and room service orders 
• Ensure Inter departmental communication is a focus, regarding packages and VIP guest movements 
• Completing pre arrival checks for both Hotel Realm and Burbury Apartments 

Our portfolio is recognised nationally from hotels, residential and commercial development, wellness, restaurants, day spas and more. We are passionate about high performance living and wellness. We are not just a company, we are a community vested in each other’s success. We value humility and a team approach at every level of the company.