Systems Analyst

Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.

We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely.

We act as one team to move Melbourne. 

About The Role

Join our OCMS Systems Engineering Team at Metro Trains, playing a key role in supporting operational technology, including the new Communication Based Train Control (CBTC) systems introduced via the Metro Tunnel Project. As a Systems Administrator and Analyst with expertise in Unix-based systems, you'll be integral to maintaining and enhancing our Unix infrastructure, contributing to data analysis using SQL and PowerBI, collaborating on train control systems and SCADA, and providing crucial on-call support. Your role is vital in ensuring the stability, security, and effectiveness of our operational technology environment.

Key Responsibilities

• Lead reporting and analysis, develop dynamic dashboards, and support data driven decisions.
• Create and optimise SQL queries, develop stored procedures, and validate data.
• Collaborate on data integration, implement ETL processes, and troubleshoot pipelines.
• Conduct regular audits and health checks proactively to resolve issues.
• Swiftly respond to system incidents, collaborating on complex issues for efficient problem-solving.
• Develop and enforce security policies, monitor logs, and conduct regular assessments.
• Administer and optimise relational databases, ensuring data availability and integrity.
• Actively participate in OT Systems team meetings, providing support to other teams
• Assist in various OT areas, adapting to technology trends, and exploring innovation.
• Adhere to on-call schedule, document incidents and enhance processes for improved service.
• Implement updates and patches, ensuring secure and current infrastructure.

About You

• Tertiary qualification in Information Technology, computer science, information technology management, computer engineering or significant industry experience
• Previous experience and knowledge working in an organisation with mission critical systems.
• Strong SQL skills and proficiency in database management.
• Proficiency in data reporting tools, such as PowerBI.
• Strong understanding of ITIL framework and practices.
• Proficiency in understanding and managing complex OT systems and networks.

Why Work At Metro?

• Work for a multi-award-winning rail operator with rewarding career opportunities that provide you with the support and training to take your career to the next level!
• Be part of an inclusive, diverse, and supportive company made up of various backgrounds, cultures, and experiences.
• Work-life balance options including flexible working arrangements, 14 weeks paid parental leave, and purchasing up to 4 weeks of additional leave per year. • All eligible Metro employees receive a free Myki Pass that allows free Public Transport in Victoria.
• Access to a wide range of corporate discounts including healthcare, fitness, finance, and more.

Next Step

If this role resonates with your values, experience, and career needs, then come join us and help connect people and places for a growing Melbourne.