AddressRole Title: – Systems Engineer / Analyst – SCCM / Intune and AVD - SME Specialist
- Must be an Australian Citizen and NV1 security clearance is required.
- The role is based in Canberra, Australia.
Job Summary:
- The position will be a Subject Matter Expert on Software distribution & Patch Management and AVD (Azure Virtual Desktop ) management
- Hands-on experience in software deployment & Patch rollout via systems Management tools like Config Mgr., Intune etc.
- Strong experience in Software Distribution and Patch management using SCCM / Intune
- Custom imaging ISO for AVD and period update methodology
- Detailed Infrastructure knowledge including Server troubleshooting, design, and implementation experience on SCCM current branch / Legacy versions
- In-depth understanding of all SCCM concepts like SCCM Roles, Boundary configuration, site assignment, Client installations etc.
You will deliver value by:
- Candidate with 8 to 11 Yrs. Strong experience in Software Distribution and Patch management using SCCM / Intune
- M365 workload in initial setup & breadth / depth mode for AVD – Azure Virtual Desktop
- Custom imaging ISO for AVD and period update methodology
- Hands-on other systems management tools like SCCM / Intune would be an added advantage
- Good understanding of the W365 licensing model
- Hands-on Experience on Microsoft Intune preferred.
- Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 6 to 8 years’ experience in engineering, building, and supporting a large heterogeneous multi-data center computing environment.
- In-depth work stream experience like Deployment, incident analysis, resolution, problem definition, analysis, and resolution of Deployment failures.
- Detailed Infrastructure knowledge including Server troubleshooting, design, and implementation experience on SCCM current branch / Legacy versions
- In-depth understanding of all SCCM concepts like SCCM Roles, Boundary configuration, site assignment, Client installations etc.
- Awareness of SCCM V-Next and Windows 10 Servicing.
- Demonstrated proficiency with Designing and Deploying Microsoft products in an Enterprise environment.
- SCCM Asset Reporting and Reporting Software Usage, Maintain Deployment Calendar and License Validation process.
- In-depth knowledge of Client OS (Windows 10/11) and Troubleshooting.
- Responsible for escalation management, communications, and management of production system problems.
- Knowledge of other deployment tools like Altiris, and LANDesk (Ivanti) will be an advantage.
- Windows & Mobile device management via Intune
You will be successful in this role if you have:
- NV1 Security Clearance is mandatory for this role.
- Strong knowledge of Microsoft PowerShell
- Strong understanding of ITIL, specific to Change & Release management
- Ability and willingness to take direction from team Lead, SDM, and Client Executives
- Experience in managing large-scale transition projects
