AddressCompany description:
DFS Group is the world's leading luxury travel retailer. Established in Hong Kong in 1960, DFS Group continues to be a pioneer in global luxury travel retail, offering its customers a carefully curated selection of exceptional products from over 750 of the most desired brands. Its network consists of 56 duty free stores located in 14 major global airports and 24 downtown Galleria locations on four continents, as well as affiliate and resort locations. The Group is privately held and majority owned by the world's largest luxury conglomerate, Moët Hennessy Louis Vuitton (LVMH), alongside DFS co-founder and shareholder Robert Miller. DFS Group employs more than 5,000 people focused on creating inspiring omnichannel retail experiences for its customers and is headquartered in Hong Kong with offices in Australia, Cambodia, China, France, Indonesia, Italy, Japan, Macau, New Zealand, Singapore, United Arab Emirates, United States of America and Vietnam.
Job description:
What you'll be doing?
DFS is seeking an energetic and collaborative Talent Support Specialist to join the team at Sydney Galleria.
As a Talent Support Specialist, you will join the team on a permanent, full-time basis and provide HR and store operational administrative support for Sydney Galleria store.
The successful Talent Support Specialist will possess excellent communication and organisational skills with the passion & drive to provide efficient and professional administrative work in the business. You will be a DFS ambassador in demonstrating DFS' core values and upkeep our luxury standards.
You will build strong rapport with all frontline employees and managers. You will strive to deliver accurate operations support to the business and uphold highest confidentiality as a Talent Support professional.
- Provide administrative support duties such as filing, handling correspondence, and organising employee events
- Complete regular rostering and manage time & attendance of frontline sales staff, coordinate new starters on registration on Kronos
- Receive, process, and file all necessary materials for applicants and current employees; ensuring all records are handled with the utmost confidentiality and ensure compliance with all relevant laws and regulations
- Work closely with the store team to coordinate and implement reward, recognitions, and employee engagement
- Assist with the recruitment process, including posting job advertisements, reviewing resumes, and coordinating interviews
- Facilitate new hire orientation; communicate approved staff training and any relevant staff attendance schedules, issue company uniforms/lockers etc
- Maintain employee communication boards
- Assist with the delivery of day-to-day HR support to the retail team based on the Award and company policies
- Prepare reports and complete other work as requested
Fine print
- Candidates must be permanent residents or Australian / New Zealand citizen
- A Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field
- Ideally minimum of twelve-months experience in an administration or HR related role
- Ideally previous experience working in a Retail environment with exposure to awards and rostering
- Good knowledge and understanding of Fair Work Act
- High emotional intelligence, strong work ethic, and openness to learning
- Strong cultural sensitivity and the ability to work effectively with individuals from diverse backgrounds
- Strong numerical, organizational, and PC skills (including Microsoft Excel)
- Excellent communication skills, both written and verbal, with the ability to gain the trust of managers and employees
- Good time management, exceptional organizational skills and the ability to handle multiple tasks while paying attention to detail
- Agility to adapt a constantly changing environment, and thrive in a fast-paced environment
