Address- JDF - Team Leader Service Delivery.pdf
- Applicant Information Pack
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This is a pool process with permanent full-time opportunities.
Currently there are two (2) permanent positions available for immediate filling, however additional positions are expected to become available over the next 12 months.
ABOUT THE OFFICE OF THE COMMISSIONER FOR THE VICTIMS OF CRIME
The Office of the Commissioner for Victims of Crime (OCVoC) promotes and safeguards the interests of victims of crime in the Western Australia justice system and is responsible for the coordination and oversight of the Departments response to victims of crime including policy and legislative reform, providing advice to government, and building collaborative work arrangements within the Justice portfolio, public sector and broader community.
Relevant to the advertised positions, a critical function of OCVoC is undertaken by the Victim Engagement Unit (VEU). The VEU is responsible for making recommendations to courts and releasing authorities about what protective conditions (if any) should be imposed on an offender’s supervised order to protect the victim from harm or unwanted contact.
ABOUT THE ROLES
The newly created Team Leader positions will primarily be responsible for managing a team of Victim Engagement Officers in the delivery of victim-focused reports to court and releasing authorities to guide decision making with respect to protective conditions.
Please note, that while you will be asked during the lodgement process which role you are applying for, the successful applicant may be offered either role depending on circumstances and business needs.
In this context, the roles will include:
Team Leader Service Delivery
- assessing and managing cases
- providing expertise and guidance to a team of approximately 20 officers engaged in victim engagement and protection work across the state
- ensuring state-wide services are effectively delivered, including the management of regional staff and stakeholders
- working with the Team Leader Case Management and others in the development of contemporary processes and policies which contribute to the delivery of high-quality victim services.
- developing staff, building capability, contributing to business planning, priorities and overall team performance.
Team Leader Case Management
- assessing and managing cases
- providing expertise and guidance to a team of officers engaged in FDV and other complex victim engagement and protection work
- managing the business and administrative support services of the VEU
- working with the Team Leader Service Delivery and others in the development of contemporary processes and policies which contribute to the delivery of high-quality victim services
- developing staff, building capability, contributing to business planning, priorities and overall team performance.
BENEFITS AND OPPORTUNITIES
- Flexible working arrangements
- Career pathway opportunities
- Learning and development opportunity programs
- Check out the attached Applicant Information Pack to find out other benefits of working for Justice.
ABOUT JUSTICE
When you join the Department of Justice, you become part of a people-focused organisation, working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.
APPLICATION PROCESS
How to apply
Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.
For more information about the recruitment and selection process and other benefits, please refer to the Applicant Information Pack.
- A current comprehensive CV including the contact details of two referees and;
- A statement no more than two (2) pages addressing the three (3) following Job-Related Requirements.
Please provide examples to support your claims.
- Shapes and Manages Strategy
- Achieves Results
- Builds Productive Relationships
All remaining Job-Related Requirements and Role Specific Criteria will be assessed at a later stage in the recruitment process.
Pool Recruitment
This pool will be open for a period of 12 months from the day after the breach of standard claim period closes. Permanent, fixed term, full time and part time appointments may be offered as vacancies arise; however, an appointment is not guaranteed.
The Department of Justice uses recruitment pools to build a bank of talent for future opportunities. Applicants found suitable in this pool, may be considered for subsequent, similar vacancies at similar locations, with the Department of Justice for the duration of the pool.
EQUITY AND DIVERSITY
The Department of Justice is committed in building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal Australians, people with disability, youth, and other diversity groups. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.
Aboriginal job seekers may contact the Aboriginal Workforce Development Team on ***************@justice.wa.gov.au or call (08) 9264 17***for culturally appropriate application advice.
Applicants with disability requiring adjustment or accessibility requirements at any stage of the selection process can contact the hiring manager as listed under the ‘Further Information’ section or contact ***************@justice.wa.gov.au or call (08) 9264 17***to for a confidential discussion.
ELIGIBILITY
In accordance with the National Child Safety Principles, people who work directly with children and young people, you must have a current Working with Children Check or be able to successfully apply for one to be eligible for appointment to this position.
FOR FURTHER JOB-RELATED INFORMATION
If you would like further information regarding the position and/or vacancy please contact Daniel Wells on (08) 9264 9***.for a confidential discussion.
SUBMITTING YOUR APPLICATION
Applicants are requested to apply online. To submit your application, click the “Apply for Job” button at the bottom of this advertisement.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
If you are having difficulty submitting your online application, please telephone RAMS Helpdesk on 1300 733 056 for assistance.
To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.
