Address About us
The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier and more convenient for people to come to the tribunal.
About the role
The Team Leader- Member Support (TL-MSO) role reports to the Member Support Coordinator and is responsible for providing high level administrative support for Tribunal Members and support the MSO team.
The TL-MSO will:
Proactively and efficiently provide administrative services under the directions and guidance of the Member Support Coordinator, to deliver effective support to Tribunal Members for sensitive and complex legal matters.
Responsible for people management duties including daily task allocations and rostering of staff
Work collaboratively across the broader Member Support & Hearing Services teams, providing assistance where required.
Contribute to team projects and service delivery initiatives that seek to improve processes and the quality of support provided to Tribunal Members and other business units.
About you
To ensure success in the role you will:
Possess well-developed interpersonal skills to correspond with stakeholders and manage staff daily
Be a highly organised, committed, and resilient team player
Have ability to plan and prioritise tasks in a fast-paced environment with good attention to detail
The successful candidate will succeed in this role with excellent communication skills, attention to detail and work well under pressure.
You enjoy working as part of a team and are highly motivated to demonstrate service excellence.
How to apply
To apply, please click the ‘Apply Now' button, ensuring you include the following documents in your application:
resume
a short covering letter
completed application form (see file attachment)
For further information on the position, please see the attached position description.
Other Information:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits. CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
