AddressAbout Care Group Community Services
Care Group Community Services was established in 2019, when a need for a culturally diverse support service was identified, who are also compassionate, caring and are committed to building long term relationships with those in need.
Our team provide in-depth framework, staffing, support solutions, accommodation and care, 24 hours a day, 7 days a week. We work in partnership with families, guardians, Support Coordinators, and other internal departments to provide personalised support and accommodation.
Our Objective
At Care Group Community Services, we strive to provide quality staffing who can deliver a range of support services to vulnerable individuals displaying challenging behaviours and high complex needs within the NSW, QLD, VIC, and ACT region.
Title:Team Leader Supported Independent Living - NSW
Location: Canberra - ACT
Position purpose
The Team Leader manages day-to-day operational requirements, work distribution, and outputs of Disability services and Support Workers across multiple locations in compliance with legislative, regulatory, and funding guidelines and Care Group policies and procedures
- Provide feedback and suggestions to management regarding the operation of the program and potential improvements
- Implement improvements through collaboration with management and relevant team(s) and in accordance with Care Group requirements around change management (where relevant)
- Complete the rostering across the programs of responsibility and ensure that timesheets and case notes are submitted by their due date and time
- Support management in the development and the monitoring of the relevant program budgets
- Ensure all legal, funder and statutory requirements pertaining to the position are met including serious incidents, reportable conduct, and mandatory reporting (child safety, NDIS)
- Identify, report, manage and respond to emerging issues in an
- Establish, lead, coach and inspire an engaged and productive team
- Lead the team in leading practices and effective process governance
- Provide support, guidance, coaching, leadership, and empowerment to the team including feed back through performance reviews and regular supervision.
- Undertake regular supervision and performance review with line manager, proving feedback to promote collaborative working relationships
- Compliance with Care Group’s values, code of conduct, policies and procedures and relevant government legislation and standards where relevant.
- Cooperate with strategies to actively ensure the safety, protection and well-being of children who come into association with us.
- Ensure appropriate use of resources.
- Actively participate in initiatives to maintain, build upon and promote a positive and collaborative workplace
- A relevant tertiary and/or demonstrated experience in the provision of casework services in the health or welfare sector.
- Relevant experience in a human services, welfare, or social services role.
- Sound knowledge of the NDIS and the requirements involved in operating NDIS funded and governed programs.
- Proven experience in leading and developing a diverse, engaged, and cross-functional workforce focused on delivery of client outcomes.
- Demonstrated staff supervision and leadership skills and ability to deal with challenging clients and complex issues.
- Program management and community development experience.
We are a child safe organisation
Care Group is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, always. As a childsafe organization, employment with Care Group is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check to your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.
