Address Primary Location WA-Perth - South-Canning Vale Depot
Organization Perth Region Field Services
Permanent position
$90,119 + super (co-contribution available)
Canning Vale Based
About the Role
We have a permanent opportunity for a Technical Officer – Scheduling based at our Canning Vale office. As the first point of contact for crews, contractors and the Operations Centre, you’ll be a pivotal player in delivering flawless service to our customers.
Please note – for this position you must be able to work on a roster between 6 am and 5 pm.
You’ll coordinate and organise workflow operations to ensure safe and timely assistance while maintaining the timely dispatch of work orders to achieve service delivery KPIs. Every day, you’ll be the go-to team member for dispatching field crews and contractors while providing overall direction to the service delivery team on achieving monthly targets.
About You
You have considerable experience as a service delivery scheduler, and your stellar administration, coordination, and service delivery skills showcase this.
You constantly promote a safety culture to advocate and drive safety within your team. One Team, Zero Injuries
Your flair for customer service helps you respond to stakeholder enquiries with kindness and confidence, whilst working in a fast-paced, multi-disciplinary team of 5.
Supporting Service Delivery is not new to you, and you can hit the ground running when it comes to PDAs, OMS, SAP, Grange and Maximo.
Apply
If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
Applications close on Friday the 8th of March 2024.
As part of the recruitment process you may be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Our commitment to a diverse and inclusive workplace
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 9420 2000.
To read our diversity and inclusion statement, please visit our website
