Job Description:- Enjoy the benefits of a leading global firm, with a broad range of training and career development paths
- This is a hybrid role with the flexibility to work from home and from our Aon office
- Open to applicants Australia wide, preference for Sydney and Brisbane.
Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeAs a
Technical Product Analyst within the Platforms team you will enable the ongoing development of Aon’s strategic placement platform. You will use your analysis skills to understand the key business and user needs that could be solved or improved through platform development or platform improvements. By understanding and documenting user requirements you will play your part in facilitating the development of platform solution outcomes. Post delivery you will play a critical role in the testing of the platform solutions to ensure alignment to agreed scope.
Key responsibilities include:- Collaborate with key business partners, technology groups, and business/customer groups to gather, analyse and document business requirements for all platform fixes and enhancements
- Develop functional/non-functional specifications and/or user stories that design and document desired system acceptance criteria
- Conduct User Acceptance Testing (UAT) to ensure the development outputs align with the original requirements and functional specification
- Assist in the facilitation of UAT sessions with the business
- Complete all required business intake and requirement documentation to enable accurate consideration and prioritization of enhancements
- Analyse workflow to create platform process maps and identify areas of potential improvement
- Maintain and champion the platform related pages of Aon’s intranet site, Aon Avenue
- Support change management processes for any system enhancement including communication, training material development and Aon Avenue updates
- Assist with development and documentation of standard operating procedures to support the transition of activities
- Lead and participate in project and team meetings, including some which will span other time zones.
- Proactively build strong relationships with colleagues, team members and the business.
- Working on projects as required that involve implementation and changes to products on Aon’s core strategic platforms
How this opportunity is differentThis is an excellent development opportunity for a polished and credible professional to enhance their corporate skills and build on capabilities in a diverse and challenging role.As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself. Ongoing support and mentoring will be provided to ensure your success and a pathway for career progression.Be you, be unique with us.Skills and experience that will lead to successTo be successful in this role, you will be passionate about a career in insurance and will demonstrate experience in eliciting and documenting business, functional and non-functional requirements. You will have experience in testing and strong stakeholder engagement skills. Preferred experience/skill sets include:
- Exposure and knowledge of General Insurance processes
- Capability to bridge the gulf between IT and the business requirements, by speaking both languages
- Ability to clearly articulate and document business requirements
- Proven track record in facilitating elicitation sessions
- Ability to ask relevant probing questions to uncover latent needs
- Experience with creating project operating models and business process diagrams
- Ability to set and handle expectations throughout the process
- Excellent verbal and written communication skills, and the ability to articulate, advocate and influence decisions
- Familiar with use of modern tools such as JIRA
- Excellent time management and organisational skills
- Self-motivated, shows initiative, enthusiastic
- Ability to present innovative solutions and think creatively
- Experience with lean/agile ways of working
How we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation onAon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.2537341
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