Technical Records Officer

• 18-month Fixed Term opportunity based at our Collingwood Office
• Shift work - 4 on 4 off – 7am to 6pm (x3) and 7pm to 6am (x1)
• Access to industry leading employee benefits from commencement, including international staff travel

If you’ve ever thought about a career in aviation – now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares

The Opportunity

Join the Jetstar CAMO Engineering Services team. This challenging Technical Records Officer role will highlight your attention to detail, highly developed analytical, and communication competence. Your motivation to work autonomously and within a group, will ensure your success in this high performing team.

We are seeking a bright and down to earth individual to join our team, in this 4 on 4 off shift rostered role.  As a Technical Records Officer, you will have a strong ability to focus on detail and procedures supported by excellent communication and prioritisation skills.  This is a challenging position, where the ability to work autonomously, and within a team is essential.

Reporting to the Technical Records Team Leader, key duties and responsibilities will include:

• Support Technical Records team with all BAU duties
• Assist the Team Leader in collating data for reports as required and identifying process improvement opportunities
• Perform regular internal QA audits of maintenance data entered into TRAX
• Escalate complex issues which impact on the completion of component changes or compliance
• Review and monitor all data integrity reports to ensure items are actioned in a timely manner
• Training of new team members
• Stakeholder engagement and building of relationships with internal and external teams
• Provide Technical Records input and support for projects impacting the team
• Ensure all safety and regulatory compliance targets are achieved
• Be a Safety Leader within Jetstar’s CAMO
• Ensure compliance with safe working practices

To be successful in this role, you will demonstrate the following skills & experience:

• Experience in Technical Records processing within aviation.
• Proficient in the use of Microsoft suite or software solutions
• Proven customer service skills – capable of identifying customer needs and resolving customer issues.
• Database maintenance and data tracking experience
• Experience with TRAX is essential.
• An ability to work a rotating 4 on 4 off shift pattern consisting of 3 day shifts and 1 night shift (11 hour shifts, with the flexibility to adjust shift pattern depending on operational requirements)
• Flexibility to travel both domestically and internationally if the business requires

What’s in it for you

• Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
• Access to a range of salary packaging and leave benefits.
• As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
• Structured programs and resources to support your health and wellbeing and development.
• Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

Applications close: 2359, Tuesday 30th April 2024.

About Jetstar 

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004.  Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8.

Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.