Tele Services Enrolled Nurse (Full-time / Hybrid)

Company Description
Looking to remain in a clinical role away from shift work and move to a standard working week in a hybrid working arrangement?
If a new challenge and the opportunity to positively impact a new and growing service area is what you are seeking then this is the role for you.
Unified Healthcare Group (UHG) is looking for a motivated healthcare professional (Enrolled Nurse) with excellent verbal communication skills within our Tele Services team and liaise with medical practitioners to facilitate the exchange of health and medical information. Flexible and hybrid working arrangements available.
About UHG.
UHG’s purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and share medical information to achieve best in market outcomes. Enabled by medEbridge®, we provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. Our customers connect easily with health practitioners using this platform to access information quickly to make informed decisions and improve outcomes for their clients who have suffered personal injuries such as road or workplace accidents.
Job Description
What You Will Be Doing.
Key Responsibilities include, but are not limited to:

• Management of a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements
• Booking appointments and conducting interviews with General Practitioners & specialists
• Writing accurate case notes in the medEbridge® platform
• Relationship management between clients and UHG
• Data entry and ad hoc administrative duties where required

Qualifications
What You Should Have

• An Enrolled Nurse with knowledge or understanding of how health practitioners work in clinic
• Excellent verbal and written communication skills
• Sound keyboard skills, and technologically savvy with intermediate Microsoft Office Suite skills, namely Outlook, Word, and Excel
• Ability to negotiate, influence and manage conflicts effectively
• The ability to multitask in a fast-paced environment
• Exceptional time management and organisational skills

Additional Information
So why work for UHG?
UHG is part of the broader MedHealth Group, voted Financial Review Boss Best Places to Work.
Our business is the market leader in its field. We are an established business looking to optimise what we do, but with an eye to challenge the status quo and innovate through people, process, and systems to stay ahead of the curve.
Our office is located amongst the cafes and shops on Chapel St in Prahran.
We offer:

• Flexibility working arrangements with one anchor day and a second flex-day combined with the flexibility of working from home
• Employee discounts for health insurance, gyms, pools, and travel club
• Options for novated leasing and salary sacrificing
• Paid parental leave
• Purchased Leave (up to 4 weeks)
• Employee Assistance Program

Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we're always up to something fun!
Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.
You are welcome here
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work – and we value your unique contribution.
Head to for further details.
A full position description is available upon request from HR on HRHealthBusinessSolutions@medhealth.com.au
** We will not be able to support international applicants for this role.
You are welcome here.
Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.