Telecommunications And Switchboard Team Leader Ao5

Employment Type: Temporary Full Time
Position Classification: Administration Officer Level 5
Remuneration: $73,551.21 - $75,219.36 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ481621Where you'll be working
Prince of Wales Hospital, RandwickWhat you'll be doingThe vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional people, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.Provide day-to-day supervision of Telecommunications and Switchboard staff and coordinate administrative systems and procedures to enable the Telecommunications department to achieve their objectives in a timely, reliable and efficient manner .Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.All Category A workers and new recruits are required to receive one dose of the seasonal influenza vaccine annually to be considered compliant.Category A workers and new recruits who are non-compliant with seasonal influenza vaccination or have a medical contraindication to influenza vaccinations must comply with all other infection control risk reduction strategies as directed while working in a Category A position.SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We encourage people from different backgrounds to apply.Support for Aboriginal and Torres Strait Islander candidatesWe welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to:

• 1. Ability to perform a wide range of administrative tasks, while managing competing work priorities and work flow within allocated resources
• 2. Ability to determine priorities for others, allocate tasks, motivate, coach and monitor work performance of staff to achieve work objectives.
• 3. Demonstrated ability to develop a 24 hour 7 day a week rotating roster
• 4. Ability to work effectively independently and as part of the team
• 5. Demonstrate effective interpersonal, written and verbal communication skills and customer service approach
• 6. Demonstrated commitment to providing a quality service and quality improvement initiatives in workplace practices and procedures
• 7. Experience in operating a switchboard, Microsoft Office packages including Word, Outlook, Excel and ability to use other systems such as IPM, Kronos, Staff Link, HETI (or similar)
• 8. Experience in the supervision of staff within a busy switchboard/call centre environment

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For role related queries or questions contact Joanne Parris on Joanne.Parris@health.nsw.gov.auApplications Close: 10 July 2024