Telecommunications Technician - Sydney

About the Opportunity:

We are looking for a Telecommunications Technician to join our Digital & Technology (D&T) team to be responsible for maintaining telecommunications systems by installing, operating, and maintaining voice and data communications services.

The purpose of the Telecommunications Technician role is to maintain telecommunication systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment. Further, there is a requirement to maintain structured cabling with third-party cabling providers.

In conjunction with the Communications Manager, they will implement voice and data telecommunications services as set out in the D&T strategy.

There will be a requirement to be rostered on call and overtime due to the dynamic requirements of a 24/7 healthcare environment. 

Key responsibilities include:

• Proactively triage and manage priority/business critical incidents

• Support new/existing telephony services; connections, disconnections & relocations for both PABX & PSTN/NBN services 

• Provide timely response to Service Desk tickets

• Contribute to specification & design for Health Service redevelopments 

• Ensure proactive stock control management for Telecommunications hardware, including handsets, cabling & associated products 

• Auditing of Telecommunications equipment & services

• Maintains safe work environment by following codes, standards, and legal regulations.

To be successful in this role, you have excellent communication and troubleshooting skills, Self-directed and able to organise tasks and responsibilities on a day-to-day basis. Excellent communication skills and customer service focus. Willingness to support colleagues and team orientation.

Additionally, you will have:

•    Minimum 2+ years experience in a similar role;

•    Experience in administration of voice or data infrastructure;

•    Experience working in a healthcare environment would be beneficial.

Desirable

•    Knowledge and experience of Nurse Call & Messaging technology.
•    Experience of working within a structured IT service management framework.
•    Demonstrated ability to take initiative and generate ideas resulting in continuous improvement and innovation.

This position will be offered as a permanent role based in Sydney, working with staff across all divisions of St Vincents Health Australia, including Hospitals and Aged Care.

For more information, please refer to the position description.

About St Vincent’s 

St Vincent's Health Australia is the largest diversified health care organisation within Australia's not for profit Catholic health care sector. St Vincent’s is a clinical, research and education leader and operator of private hospitals, public hospitals and aged care services in New South Wales, Victoria and Queensland As a Catholic health and aged care service provider, our mission is to bring God's love to those in need through the healing ministry of Jesus, with a commitment to those who are poor and vulnerable.

As a valued employee of St Vincent’s we can offer you:

•    Tax saving salary packaging benefits through Smart Salary
•    Access to health and wellbeing benefits including Fitness Passport, employee assistance program and discounted private health insurance
•    Flexible working arrangements, including working from home 
•    A friendly team environment with a great community care spirit. 

St Vincent’s has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with local Public Health Orders and the SVHA Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including COVID-19 and flu vaccinations).

St Vincent’s would strongly prefer this position to be filled by someone who is fully vaccinated against COVID-19. Please contact us if you would like to know more.

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at ***************@svha.org.au

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