AddressAbout the Opportunity:
We are looking for a Telecommunications Technician to join our Digital & Technology (D&T) team to be responsible for maintaining telecommunications systems by installing, operating, and maintaining voice and data communications services.
The purpose of the Telecommunications Technician role is to maintain telecommunication systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment. Further, there is a requirement to maintain structured cabling with third-party cabling providers.
In conjunction with the Communications Manager, they will implement voice and data telecommunications services as set out in the D&T strategy.
There will be a requirement to be rostered on call and overtime due to the dynamic requirements of a 24/7 healthcare environment.
Key responsibilities include:
- Proactively triage and manage priority/business critical incidents
- Support new/existing telephony services; connections, disconnections & relocations for both PABX & PSTN/NBN services
- Provide timely response to Service Desk tickets
- Contribute to specification & design for Health Service redevelopments
- Ensure proactive stock control management for Telecommunications hardware, including handsets, cabling & associated products
- Auditing of Telecommunications equipment & services
- Maintains safe work environment by following codes, standards, and legal regulations.
To be successful in this role, you have excellent communication and troubleshooting skills, Self-directed and able to organise tasks and responsibilities on a day-to-day basis. Excellent communication skills and customer service focus. Willingness to support colleagues and team orientation.
Additionally, you will have:
- Minimum 2+ years experience in a similar role;
- Experience in administration of voice or data infrastructure;
- Experience working in a healthcare environment would be beneficial.
Desirable:
- Knowledge and experience of Nurse Call & Messaging technology.
- Experience of working within a structured IT service management framework.
- Demonstrated ability to take initiative and generate ideas resulting in continuous improvement and innovation.
This position will be offered as a permanent role based in sydney, working with staff across all divisions of St Vincents Health Australia, including Hospitals and Aged Care.
As a valued employee of St Vincent's we can offer you:
- Tax saving salary packaging benefits through Smart Salary
- Access to health and wellbeing benefits including Fitness Passport, employee assistance program and discounted private health insurance
- Flexible working arrangements, including working from home
- Friendly team environment with a great community care spirit.
Why become part of the St Vincent's Care family?
Out spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It's about building a true partnership around trust and respect. That's why we take a person-centred approach - delivering holistic, individual care that achieves wellbeing for mind, body and spirit.
At St Vincent's we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.
Reconciliation Action Plan
St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation, https://www.svcs.org.au/people/aboriginal-torres-strait-islander-recruitment
Interested?
Apply today! Or if you have further queries, contact our Talent Team at **************@svha.org.au
No agencies please.
