Telephonist (Relief) (503302) (Lgh)

The Telecommunications Team:

• Work in a fast-paced, supportive working environment in a challenging and rewarding role.
• Switchboard operators carry out a range of administrative tasks to facilitate the efficient contact of duty and on-call doctors and ancillary hospital staff, in support of providing a professional and timely response to patient care.
• Applicants looking to start or build a career or re-enter the workforce and able to communicate effectively and respectfully with a wide range of people and have a commitment to providing excellent customer service are encouraged to apply.

The role:

• The Telephonist at the Launceston General Hospital (LGH) is responsible for providing clients with a professional and efficient service regarding incoming and outgoing telephone enquiries.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of Appointment

Fixed term, casual, shift-worker position working as and when required, commencing from as soon as possible for a twelve month period

*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $64,125 - $$68,925 pro rata per annum. Our Employer 11% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Eligibility:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty

1. Identification check
2. Disciplinary action in previous employment check.

How to Apply

Apply Online.  Please click the "Apply" button on this screen.  This ensures important questions about you are answered. 

You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please note:

• We do not require a separate statement addressing the selection criteria.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

Applicant Guide

For more information 

Gerry Kletzenbauer

Position: Team Leader - Communications 
Phone:  (03) 6777 6***

Important information

The email account you provide when submitting job applications will be used in correspondence to you.  It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.