AddressJoin the team at one of WA’s most significant cultural tourist attractions!
Do you have passion for history and heritage or experience as a Tour Guide? If so, then we want to hear from you!
We are seeking part-time Tour Guides to lead visitors through the World Heritage listed Fremantle Prison. Successful applicants will possess vitality, a genuine interest in others and an ability to inspire and entertain within a highly structured environment. As a Tour Guide, you will be safety conscious, with excellent attention to detail. You will be customer focused and above all, you will create an experience that our visitors will never forget.
Flexibility and the availability to work outside traditional business hours is also required along with an appropriate level of fitness to undertake the work (required to pass a medical assessment for the purpose of Tunnel Tours – if applicable).
You will take part in an extensive training program to enable you to deliver a high standard of interpretation and provide a consistently safe experience for your tour groups and co-workers.
Applicants must be available on Wednesday and/or Friday evenings to conduct Torchlight tours.
This is an open pool recruitment process for permanent part-time, and fixed term part-time opportunities based at Fremantle Prison. Suitable applicants will be placed in a Pool from which appointments may be made for a period of 12 months.
To be successful for this position, you need to demonstrate
- Demonstrate well-developed communication and presentation skills with an ability to adapt to audiences of different characteristics and deliver interpretative information in an unbiased, engaging, educational and entertaining way;
- Demonstrate an ability to interact with customers in a consistently friendly, courteous, and professional manner.
- Flexibility to respond to variable work demands and availability to work outside of traditional business hours as required.
About us
Fremantle Prison operates as part of the Department of Planning, Lands and Heritage (DPLH). DPLH is responsible for planning and managing land and heritage for all West Australians – now and into the future.
For more information on what we do, our recruitment process, and why working at the Department of Planning, Lands and Heritage is an attractive proposition, please visit the Department page on the DPLH website.
We have a comprehensive Applicant Information Pack to provide information about us, the values of the department and practical guidance on the process for you.
Benefits of Working at DPLH
DPLH offers a broad range of benefits with just some listed here
- 11% superannuation, full employer contribution and salary packaging options
- Comprehensive learning and professional development opportunities.
- 4 weeks annual leave with 17.5% loading paid
- Cultural leave for Aboriginal and Torres Strait Islander staff
- Leave for study, bereavement, foster caring and parenting
- Free access to a confidential employee assistance program (EAP) for you and your family, which includes psychology and counselling services.
How to apply
Apply now by submitting the following;
- A maximum two (2) page covering letter, addressing the requirements outlined above;
- A comprehensive CV that clearly shows your skills, experiences and key achievements, including the details of two referees.
For more information on what we do, our recruitment process, and why working at the Department of Planning, Lands and Heritage is an attractive proposition, please read the Applicant Information Pack.
Further Information
If you would like to know more, please contact Maia Frewer, Commercial Operations on 08 9336 92***or email ***********@fremantleprison.com.au to discuss the role in further detail. Please do not send your application to Maia Frewer or seek assistance with lodging your application.
Aboriginal and/or Torres Strait Islander applicants – If you would like to have a confidential discussion with Denika Seelander, our Aboriginal Employment Officer, about the recruitment process please contact her on 0461 552 *** or email ***************@dplh.wa.gov.au
The Department is an equal opportunity employer and as a measure to achieve equality under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position, may be prioritised for appointment.
Accessibility: If you have any communication or access needs that require adjustment to allow you to participate in this recruitment process, please contact our HR Services team on (08) 6551 94***or email ***********@dplh.wa.gov.au.
Special Requirements for this position
The Department will conduct National Police Clearances for applicants successful to this recruitment process.
Applicants are required to obtain a Working with Children’s Check prior to commencement in the role.
To be eligible for a permanent appointment to the Western Australian public sector it is essential that you are an Australian citizen or have permanent residency status in Australia. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract.
Please ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application, as late, emailed and proforma applications will not be accepted.
If you experience technical issues when submitting your application, contact ************@bigredsky.com, or please call (08) 6551 94***for any other queries.
Applications must be submitted prior to 4.00pm AWST on 08 February 2024.
Lodgement is system generated, and any submissions made on or after 4.00pm will not be accepted.
