Tourism Officer / Information Centre Officer

Purpose:

Supervise daily operationsof the Injune Visitor Information Centre and its volunteer workforce inaccordance with best practices. Contribute to the identification of tourismdevelopment and marketing initiatives to increase visitor numbers, duration ofstay, repeat visitors, and visitor spend within the region.

Key Responsibilities:

• Visitor Information Centre Service

• Volunteer Attraction, Rostering,and Retention

• Tourism Development

• CustomerService and Administrative Functions

Please refer to attached position description for further information

About:

• Injune, QLD
• 12-month maternity cover -  1 day per week (Monday) with the possibility of extra hours as required
  
• Casual - $46.17 per hour
• QLD Local Government Industry (Stream A) Award ? State 2017 / Maranoa Regional Council Certified Agreement 2023

Mandatory qualificationsand licences

To be successful you will need to demonstrate that you will be able to meet (or have the ability to obtain) the below mandatory requirements for the role:

• CurrentC (Car) Class Driver Licence

• CurrentWork with Children Check (Blue Card) (or ability to obtain upon commencement)

Combination of experience, expertise, and competence sufficient to perform the duties of the position.

Desirable qualifications and licences

Although not mandatory, the below qualifications and licences are considered beneficial to the role:

• Vocational qualifications in Tourism (or similar discipline), orAttained through previous appointment, service and/or study, an equivalent level of expertise and experience to undertake the range of activities required

Required skills andexperience

• Demonstrated ability toproduce innovative solutions to attract and retain volunteer staff in VisitorInformation Centers across the region.
• Ability to provide andpresent accurate information to internal and external stakeholders about theMaranoa region and its surrounds. Excellent verbal andwritten communication skills with the ability to construct research, reportsand presentations.
• Commitment to a team-basedapproach with the ability to liaise with internal and external stakeholders atall levels.
• Highly developed timemanagement, planning and organisational skills for self and volunteers, withthe drive and ability to work with minimal supervision. Strong attention to detailand ability to accuratelycollect and collate statistical data.
• Well-developed computer skills with theability to use programs such as Microsoft Suite (Outlook, Word, Excel,PowerPoint) and quickly learn new IT systems. Ability to demonstrate astrong commitment to Maranoa Regional Council's values and team goals.
• Previous experienceworking in local government or similar environment will be highly regarded butis not essential.

To apply:

Press the Apply now button to complete the online application form. Please include:

• a covering letter
• a resume (CV) and
• any relevant licences and qualifications

We recommend you prepare these documents before you commence your online application because you will be asked to upload them.

Please be advised thatapplications will be reviewed as they are received. Interviews may be conductedprior to the closing date. Council reserves the right to close the listingearly if a suitable candidate is selected.

Click Submit

For more information:

Website: www.maranoa.qld.gov.au

Telephone: 1300 007 662