Train Operations Coordinator

Train Operations Coordinator - West Perth

Watco is a family-based business established in 1983 in Pittsburg, Kansas with strong roots tied to our 'Customer First' Foundation Principles. Watco Australia operates rail services on the West and East coasts of Australia, providing container and bulk transportation solutions for customers in the grain, agriculture, livestock, rail infrastructure, minerals and steel manufacturing industries. 

Watco Australia is a dynamic and growth focused organisation that is currently growing nationally. We have operations in Queensland, Western Australia and New South Wales. 

An opportunity exists for a skilled, results driven and self-motivated Train Operations Coordinator to join its professional operations team. Reporting to the Senior Train Operations Coordinator, this position is responsible for the day-to-day coordination of all Watco Train Operations and train support services. 

The position acts as liaison between Track Access Providers, Customers and Watco Team Members on operational matters. Critically, this role is also the point of contact for the Company outside of business hours. This position forms part of a team that mans the Watco Operations Centre (WOC) on a 24 hour, seven days per week, 365 days per year basis, working shift work organised through a rolling roster.  

About the Role 

• Preparation of train consists in Watco's train management program.
• Submit consist lists to Brookfield Rail for train pathway allocation.
• Facilitate Train Driver Crew Pre-Start briefing and forms completion.
• Undertake train pathway planning (out-of-business hours as required).
• Monitor train journeys against train plans and coordinates early management advice and undertakes remedial action when issues arise.
• Liaise with Operation Zone Managers, train drivers, scheduling and maintenance personnel on all operational matters.
• Monitors crew shifts against fatigue rules and coordinate crew changeovers as required.
• Maintain operations logs, prepare and issue shift operations reports.
• Undertake formal shift handovers.
• Collation and archiving of WOC operational records, reports and information.
• Activate Watco Emergency Response Plans when required.
• Initiate Incident Reports and Rolling stock Equipment failure reports as required.
• Ensure compliance with HSEQ policies and procedures.
• Act with leadership and authority in the coordination of operations providing advice to and guidance locomotive drivers, management and external parties as required.

What You’ll Need

• Ability to effectively communicate instructions, directions, processes, procedures, safety rules and regulations to rail traffic crews, external stakeholders and others in written, oral, diagrammatic and schedule form.
• Ability to make independent judgments using sound reasoning skills and knowledge base.
• Ability to work under pressure and to prioritise and process multiple tasks with effective decision making and problem resolving skills.
• Ability to pass relevant Rail Medical.
• Ability to work independently and to complete shift work on a rotating roster basis. 

Education and Experience

• Minimum of 2 years’ experience within logistics or related field.
• Possess and/or acquire sufficient experience or equivalent working knowledge and understanding of rail operations including, but not limited to, risk management, train services, administration, customer service, locomotive and wagon management.

What We Can Offer

• Competitive rate of pay and allowances
• Career development and growth opportunities
• Employee assistance program for employees and family members
• Central office location in West Perth
• Genuine commitment to your safety 
• Be apart of a close-knit and supportive Western Australia team

Watco Australia is an Equal Opportunity Employer and operates under an alcohol and other drug policy. 

To apply for this role you must be either an Australian Citizen or Permanent Resident. Aboriginal and Torres Strait Islanders encouraged to apply.

Please note only qualified candidates that have been shortlisted will be contacted.