Training Operations Manager

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

With over 130 years of experience, the culture at St John WA is underpinned by a strong team spirit, camaraderie and the collaboration of employees and volunteers working together to change lives, while creating a powerful sense of belonging, where our people want to work.

This combined with over 2800 permanent team members, 6000 volunteer team members and annual revenues of $500 million, makes St John WA the industry leader in the provision of pre-hospital care and related products in Western Australia. Each year we attend in excess of 275,000 people across the state, treat 350,000 patients at our primary health centres and teach over 330,000 people life-saving first aid skills.

A job to be proud of:

St John WA is currently seeking a dynamic Training Operations Manager to join our Training and Equipment team on a permanent full-time basis. The Training Operations Manager will ensure the efficient operation of our RTO department and support our strategic objectives. Providing exceptional management of the metro Training Operations team, the successful candidate will ensure the quality-of-service delivery.

Some of the key responsibilities will include, but not limited to:

• Collaborate with the Head of Training & Equipment to achieve business objectives.
• Manage the metro operations team to ensure performance meets expectations.
• Oversee timely completion of training operational tasks.
• Schedule classes to meet revenue targets and market demands.
• Maintain a fully staffed training roster to meet scheduled classes.
• Effective communication and collaboration with trainers and students.
• Ensure compliance with RTO standards, policies and procedures.
• Maintain appropriate training resources across multiple training facilities.

Skills, experiences, and attributes required:

• Proven management or team leader level expertise within the scope of this position.
• Technical proficiency in systems, tools, and processes relevant to the role.
• Established analytical and problem-solving skills, capable of understanding complex information and making sound judgments based on research.
• Excellent organizational skills with the ability to manage competing priorities effectively.
• High-level verbal, written, and interpersonal communication skills, evidenced by collaborative working arrangements with diverse stakeholders.
• Background in training, health, community, or commercial sectors.
• Demonstrated leadership experience at a manager or team leader level.
• Track record of leading high-performing teams and achieving results.

What’s in it for you?

The successful candidate will be offered a career defining role in an interactive and supportive working environment within a positive and professional team, along with:

• Generous salary packaging options:
  • Up to $15,900 on a range of benefits such as mortgage, rent, or other everyday living expenses
  • Up to $2650 on meal entertainment, holiday accommodation and venue hire
• $550 Health and Wellness reimbursement
• 17.5% annual leave loading
• Corporate uniform
• Competitive remuneration package
• Free emergency ambulance cover and first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Passang Dema – Talent Sourcing Consultant on (08) 9334 1***.

Applications close Wednesday 24th April 2024 at 6PM

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.

St John may begin the shortlisting process prior to the closing date.