AddressWith more than 210,000 members we’ve been a part of the Tasmanian community for 100 years – we're Tasmania’s shoulder to lean on and voice when it matters. Our values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive. With our local knowledge and as the state’s number one brand we’re here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.
We’re looking for someone to join us for a 10 month opportunity to cover parental leave as a Training Specialist. This person will have strong attention to detail and great organisation skills. You will be a confident communicator, facilitator and presenter and have the ability to take ownership and work with multiple stakeholders. You will also have experience in designing course content, different learning styles and mediums to deliver a strong member experience approach.
The role and business are exciting and dynamic, with tasks varying from day to day. You will work within a close-knit team, and across many aspects of the business to provide initial induction training for new employees, as well as ongoing training and development support for existing employees as required, with a specific focus on ensuring our employees have the knowledge and tools to provide an exceptional member experience.
The Training Specialist will also regularly monitor, review and evaluate training programs, adjusting where necessary to ensure program effectiveness and alignment to best practice.
Successful candidates will have:
- Confidence in delivering orientation and induction programs for new employees.
- Ability to assess training and development needs through communication with leaders in the business and develop training modules to bridge any gaps identified.
- A drive to regularly seek opportunities to fulfil and meet employees specific training needs through training analysis and consultation with leaders.
- A continuous improvement mindset and proactively monitor, review and evaluate training programs, making adjustments where necessary to ensure program effectiveness.
- Great communication and ability to work closely with Product owners and key stakeholders within the business to ensure training is fit for purpose to deliver outcomes to our members.
- A strong understanding of RACTs workplace policies and ensure compliance.
- A mindset to actively contribute to a vibrant, collaborative team focused environment
- Experience in a similar position or within the insurance industry
- Very high level of confidentiality, discretion and judgement.
- Demonstrated reliability with the ability to work with minimal direct supervision.
We’re offering:
If you want to be part of a workplace where you’ll feel like you belong, and you’ll have the opportunity to create a real difference in your community and environment - we need to hear from YOU!
We have so much to offer when you join our team. Our flexible work environment helps you balance life’s commitments.
We offer exceptional career development. There’s also discounts on RACT products and services, access to all member benefits, reward and recognition programs, regular team activities, incentives, a volunteer day program, paid parenting leave, and dog-friendly Fridays.
By joining RACT you'll be a part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply.
So, what are your waiting for! Reach out to our People and Culture Team at ***************@ract.com.au if you have any questions about this role or working with RACT. Please submit your applications by 9am Friday 14 June 2024.
