Tribunal Services Officer

We are looking for enthusiastic individuals that can exhibit a "can do" attitude with the ability to work efficiently and effectively on their own and as part of a team and are able to be flexible in meeting changing priorities and workloads in a fast-paced work environment.

Our APS3 Tribunal Services Officers respond to general enquiries from users of the AAT's services. They provide administrative support to Members of the AAT before, during and after hearings and undertake case and file management responsibilities. They may also raise applications, receipt correspondence and prepare files for finalisation.

Our ideal candidate is user-focussed with well-developed communication skills, strong organisational skills, and able to manage multiple workloads and competing priorities.

The successful candidate should be able to use digital technologies and equipment, including computer-based information systems and Microsoft Office applications.

The annual salary for this position is from $66,437 to $68,975 plus 15.4% superannuation.

More information about this position, the scope of the role, duties and selection criteria, is contained within the position description for this role, available from the Working at the AAT page of our website, www.aat.gov.au.

Position Eligibility Requirements:

The AAT requires Australian citizenship as a condition of engagement.

All employees are required to undertake an Australian Federal Police Check and health assessment. 

How to apply:

Applications must be lodged by selecting apply below.

You are required to respond to the capabilities and experience indicated within the Position Description. These statements against each selection criterion should be clear, concise, relevant and limited to one-page in total. Please note that applicants who do not address the required capabilities and experience will not progress to shortlisting.

Your Resume/CV should not exceed 3 pages in total.

Applications will be accepted until 11:30 pm (AEDT) Friday 26 January 2024.

Please contact our recruitment team on (02) 9276 5*** or ***********@aat.gov.au should you require assistance with accessing our website or with lodging your application.

Contact Officer:

Any questions about this position should be directed to Jake Wilsener at *************@aat.gov.au or (02) 6243 4***. 

Position Notes:

Onsite attendance is required. Hybrid working arrangements to work from home may be available subject to operational requirements. Staff must be available to work during Tribunal business hours, 8.30am to 5.00pm.

Order of merit list/merit pool: A merit list/pool of suitable candidates may be created from this process. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar ongoing roles in the AAT, or the broader APS, within 18 months from the date of gazettal.

Working for the AAT:

Play your part in the important work of providing a mechanism for the review of Government decisions affecting people’s lives.

The AAT is a Commonwealth Government agency that performs a key function in the Australian system of administrative law. We offer career opportunities to talented people with diverse skills and backgrounds. We are committed to a positive culture that is supportive, inclusive and rewards effort. Like the cases we are asked to review, our work is varied, complex and meaningful. It has a clear impact on the people and communities around us.

As a small and dynamic agency within the Australian Public Service (APS), our staff have opportunities to progress their careers through acting opportunities and secondments. We empower our people to build their capabilities through continuous learning. We provide a range of flexible work options and holistic health and wellbeing support. Our competitive employment package includes generous leave provisions and a 15.4% employer contribution to superannuation. For more information about these and other conditions of employment refer to the AAT Enterprise Agreement. 

About the AAT:

The AAT plays a crucial role in the Australian legal landscape.

Our members and staff work together to provide a process for individuals and organisations to seek merits review of a wide range of Government decisions.

Our members are independent statutory appointees who hear applications for review. Our staff provide services to support those seeking merits review, including helping applicants navigate the process. Staff also carry out a wide range of activities to support our hearings our work in alternate dispute resolution and our daily operations.

The legislative purpose of the AAT can be found here.

For more information about the AAT, visit our website, www.aat.gov.au. For information about the current reform of the federal administrative review system, visit the Attorney-General’s website, www.ag.gov.au.