Trustee Services Consultant (Stl 4)

• Footscray location, with blended work from home/office arrangement
• Permanent full time role
• Work as Consultant in Trustee Services business unit looking after multiple products and services
• Applications close 5 October 2022

About Us

We are the public trustee of Victoria with a strategic vision to support Victorians in protecting and growing their legacy and financial wellbeing. With a sense of community, we offer critical financial and legal products and services including Will Writing, Powers of Attorney, Executor Services, Trustee Services and Personal Financial Administration.

We are significantly increasing the size of our client services teams, which means we have additional roles available to help us serve even more members of the Victorian community.

For more information about State Trustees and what we offer as an organisation, please visit www.statetrustees.com.au

About the Role

With a passion for customer service, you will provide client focused service in a highly regulated environment relating to the administration of trusts, deceased estates and/or enduring powers of attorney. You will grow your knowledge of our products and services to assist vulnerable Victorians through some of the most difficult times in their lives.

Skills and Experience

• Experience in a customer service and business administration role
• Ability to prepare commercial standard correspondence, reports and recommendations
• Well-developed professional communication skills (written and spoken), including the ability to deal sensitively with distressed or emotionally sensitive calls
• Competent financial literacy
• Sound computer skills including competent use of Microsoft Office

Experience in a business administrative role and an understanding of our clients' lifestyle issues will be highly regarded.

Our Employee Value Proposition

Our work has purpose. It inspires us to collaborate, learn and innovate together so that we do better – by our community, ourselves and each other – every day. We're a caring and united team, passionate about making a difference. Flexible and inclusive, we value our diversity. We bring our whole selves to what we do and actively support everyone's wellbeing.

How to Apply

If you're keen to join our journey, click the Apply button to commence the application process. Make sure you include a cover letter and resume. Please note, you're not required to address the Key Selection Criteria (KSC) and may skip over this part in the application process.

We are an Equal Employment Opportunity employer committed to fairness, diversity and respect. As such, we will respond to requests for reasonable adjustments from applicants with disabilities.

We strongly encourages applications from Aboriginal and Torres Strait Islander people.