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SalaryWe are seeking an Underwriter to join our Direct SME & Commercial Motor Portfolio team to focus on supporting portfolio health and growth by providing exceptional service, expertise and advice for Direct Packages, Commercial Motor and Strata portfolios.This role is a permanent full-time opportunity based in our Adelaide office.What you'll do
- Respond to call centre requests via telephone or referral as allocated and within Delegated Underwriting Authority
- Underwriting of new, referral business and renewals in alignment with current underwriting, selection and pricing guidelines
- Maintain a focus on retention and growth of the business portfolio whilst adhering to the policies and guidelines
- Prepare and make recommendations for risk acceptance or declinature on business outside your agreed DUA within business appetite
- Calculate and assess risk of acceptance while keeping our customers at the forefront of any underwriting decision
- Understand Customers needs to negotiate the best outcome in terms and conditions for renewals and new business
- Actively collaborate across the team and the broader business to support the achievement of strategic goals and action plans.
- Minimum of 3 years within the Insurance industry
- A background of providing strong customer service
- Understanding of relevant Insurance products, industry, market environment, reinsurance structures and customer segment
- Ability to implement effective negotiation and decision-making skills in line with risk appetite
- Well-developed interpersonal skills within a team environment
- Good communication skills both written and verbal
- Possess strong initiative, high attention to detail, and problem-solving skills
- Proactive stakeholder awareness and engagement, with end customer at forefront of mind
- Strong team player
- Focussed customer service including identifying our customers needs and delivery on promise
