Unified Communications Engineer

The Role:

The Department require a Unified Communications Engineer who will be a technical specialist within the ICT Operations team. 

This position will be responsible for managing and resolving complex technical incidents and problems within the ICT environment, as well as providing technical advice. 

The ideal candidates will have experience with both on premises and cloud technology and will work across teams with other technicians in network, storage, platforms, backups or Unified Communications.  Having skills or experience across these areas will be highly advantageous. 

The successful candidates will also have a range of generalist skills, and will be able to work collaboratively with business, other system owners and administrators to progress technology initiatives.   

Primary Duties:

  The successful candidate will possess the following skills, knowledge and experience:

Unified Communications Engineer

Experience with Pexip, Microsoft Teams or Unified Communications will be advantageous.    

• Contribute and lead solution design and delivery, in conjunction with other Information Services Branch Architects, and the Senior Engineer.
• Producing and reviewing project/services delivery documentation including Architecture, Designs, ‘As built documentation’ and Operating Procedures.
• Building and Maintaining Stakeholder relationships (Including Executives, Business Representatives, project Managers and staff across government).
• Coordination of projects under the direction of the Senior Engineer and Infrastructure Manager
• Complete a diverse range of technical tasks within a secure environment. 
• Work as part of a high functioning multi-skilled team.

You’ll be great in this role if you have: 

• Demonstrated capability to scope, plan and execute on small projects – including managing, risks and issues, approvals and the balancing of multiple competing priorities.
• A working knowledge of the Information Security Manual (ISM), the Protective Security Framework Policy (PSFP), and other International Standards (ISO’s).
• A background in architecting and delivering; end user compute, cloud, network and security solutions
• Experience in communicating solutions to technical and non-technical stakeholders
• Strong background in Windows and Linux server environments

 Location and Contract Term: This role is Canberra based. Initial 6 month contract. Extension options pending budget and delegate approval.

Security Requirements: Applicants must be Australian Citizens. A NV1 security clearance or the ability to obtain and maintain is required.

How to Apply: Applications close 28 February

Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks

Please note you may need to complete selection criteria to complete this application process. We will be in touch with instructions for suitably skilled candidates

Call Kelly 0480 002 ***  or email *****@whizdom.com.au  for any further information