AddressJoin our Team
UMS is a leading specialist in custom school uniforms with a well-earned reputation for providing high quality products with excellent service. As a second-generation family business, we are known for our dedication to building long term relationships with our customers.
About this role
We are seeking a “Sales and Service Expert” for a casual position of approximately 15 hours per week, based primarily in Ipswich and surrounding areas. Extended hours will be required in peak periods.
This is a fast-paced role with plenty of variety and requires a well organised, process driven person, who enjoys sales and helping customers with their selections in store. Onsite training will be provided.
Key Responsibilities:
- Provide excellent customer service.
- Serve customers in the Uniform Shop, conduct uniform fittings and process sales through our POS system.
- Be able to follow processes and procedures as per store guidelines.
- Receive stock, replenish stock in the shop and process online orders.
- Reconcile daily sales and record cash takings.
- Answer phone calls and emails in a professional and timely manner.
- Maintain a clean and professional store presentation.
- Must have outstanding “follow up” skills to keep customers informed of any upcoming deliveries.
Skills and Experience:
- Excellent customer service and communication skills.
- Must be reliable
- Be able to identify sales opportunities.
- Well organised and good attention to detail.
- Minimum of 3 years previous retail experience
- Moderate computer skills Microsoft Office, Excel and Word proficient.
- A Police check and Working with Children check will be required before commencing but we will help obtain this with the successful applicant.
- Current driver's license and vehicle required.
If you are looking for a long-term role, have a Can-do attitude and enjoy sales and customer service, then click apply.
