Ups Customer Engineer - Vic

Who we are:

Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and innovation.

As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers’ vital applications run continuously, perform optimally, and scale with business needs.

Why Join Us?

• Meaningful and Fulfilling Work
• People-focused Values
• Global Talent Center
• Recharge Your Potential

Requirements:

• Carry out commissioning, service maintenance and after-hours service commitments in a professional, efficient manner.
  • Unaccompanied (Lone worker) After-hours work and being on an On-Call Roster is needed.
  • Attending customer Service calls.
  • Use of ladders, Scissor lift and scaffolding.
  • Working in tight and restricted locations.
  • Working on and around Energized Electrical equipment.
  • Working on live refrigerant lines and pressure vessels.
  • Working and Heights (needs Work at Heights Training and refreshed every 5 years)
• Maintain relationships between the VERTIV and our customers, by having professional interactions with customers & providing customer feedback to the Vertiv Team.
  Maintain proper levels of relationships between the Company and our customers, by ensuring all complaints are reported promptly so that remedial action can be taken.
• Ensure that a level of competence is maintained to adequately handle the degree of technology required by application to training available and personal updating.
• At all times ensure that your Company vehicle, personal dress and appearance are presentable within the restraints of the work to be carried out, the Company policy is well understood, and that Company business is carried out in an efficient and professional manner.
• Spare Parts Van stock requisitions must be filled out when stock is required to maintain accurate records of stock in service vans and store.

Requirements:

• Electrical/Electronic Trade Certificate (ideally)
• Relevant State-based Electrical License
• Driver's License is required (may involve visit to remote sites)
• Overnight or longer trips may be required.
• Technical knowledge - data centers, telecom, commercial & industrial or similar industries (highly regarded)
• Proven track record within the power industry as a service technician
• Proficiency in Microsoft Office
• Proficiency in Microsoft Office
• Excellent communication, inter-personal and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Ability to multitask and priorities workloads.