AddressBAMITS is a rapidly growing Managed Service Provider (MSP) company that offers comprehensive IT solutions to businesses of all sizes. With a customer-centric approach and a focus on delivering top-notch technology services, we pride ourselves on being at the forefront of innovation.
BAMITS was established in Gippsland in regional Victoria in 2013, and has since expanded to provide services across the nation and even internationally via our offices in Victoria and Queensland.
BAMITS aims to be the employer of choice for highly skilled IT professionals who wish to enjoy benefits such as a regional lifestyle and still engage with enterprise level technologies.
Steady growth within our business requires BAMITS to employ a new team member to fulfil demand.
At BAMITS, we have identified five major reasons why our people want to work for us:
- They get a highly flexible work environment
- They’re part of a business culture marked by positive customer relationships, growth, success, opportunities and teamwork
- They get rewarded for their efforts
- They form an integral part of the team
- There are opportunities to grow their careers and to expand their skills, knowledge and experience
We are looking for a person local to the Phillip Island area with a genuine desire to work in this industry and advance their skillset, with a solid foundation providing excellent customer service. Somebody with roots in our community with plans to stay around for the foreseeable future.
The key responsibilities of this role will be to provide permanent on-site support for one of our clients based in Phillip Island. You will be one of the first points of contact for all our client requests.
To be successful in this role you will have:- Excellent communication and interpersonal skills with an ability to engage in a friendly, cooperative and constructive manner
- Excellent time management and problem-solving skills with first level line technical support troubleshooting abilities
- A demonstrated ability to learn new skills rapidly and apply problem-solving skills
- Provide technical support including identification, diagnosis and resolution for end user-related requests.
- Demonstrated of practical experience supporting Microsoft platforms and applications in commercial environments (i.e. Windows 10, Microsoft Office 2016/2019, Office 365, Active Directory)
- Experience supporting, or knowledge of server operating systems such as Windows Server 2012, 2016, 2019
- Hardware break/fix experience
- Experience working within a virtual environment (VMWare)
- Advanced knowledge of Microsoft Office
- Exposure to Cloud based products such as Office 365, Azure, AWS
- General networking and associated technologies such as Routers, NAT rules, and VLANs
- Working knowledge of backup software such as Veeam, Shadow Protect and Datto
- Working knowledge scripting languages such as Powershell and Vbscript
- Industry certifications from major vendor such as Microsoft, VMWare, Citrix, and Cisco
- TAFE Information and Communications Technology certifications
To be considered for this role you must possess the right to work in Australia, have a current Police Check, Working With Children Check, had at least the second COVID vaccine, and hold a valid driver’s license.
Please only apply if you live within range of Phillip Island. This is NOT a remote or work-from-home position.
If you have any questions about this role, please contact Perry Askew via email at ***********@bamits.com.au
