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Form of work The position
Join a newly established Digital Team focused on defining the digital future for World Vision Australia.
You will work in partnership with the wider Digital Experience team and collaborate with key areas from across the organisation to achieve highly rewarding digital experiences that drive sponsorship and support ongoing engagement.
Your role plays an integral part in the organisation, enabling us to support our mission of empowering Australians to create meaningful change for the world’s most vulnerable children and adults.
Your areas of responsibility:
Design engaging high fidelity UI-UX experiences for our digital products to maximise customer engagement and usability across a range of devices
Contribute to the development of digital experience design guidelines, ensuring all customer journeys are executed consistently across digital channels
Employing user-centred design techniques to develop user interface specifications, including wireframes and prototypes (high and low fidelity) and UI design mock-ups
Develop a deep understanding of World Vision Australia customers, sponsors and donors to produce engaging digital products that effectively serve their needs
Proactively identify new opportunities and create design solutions that will improve the digital experience for sponsor, donor and commercial benefit
Collaborate with Customer Experience research and project teams to concept, prototype and test design concepts
Maintain an awareness of current technology and development practices
Develop positive and productive working relationships with stakeholders from across the organisation, leveraging these relationships to help identify new digital experience opportunities
Analyse behavioural and digital data to identify patterns, trends and ways to enhance the digital experience
Provide mentorship and support to the wider digital team, encouraging learning and development in all areas of UX design
Establish and maintain effective relationships with external partners, agencies and vendors
Who we’re looking for
The successful candidate will be a talented UX-UI designer who is empathetic and understanding of customer needs, as well as hugely passionate about doing purpose led work. You will also have prior experience creating user stories, tasks and managing design requirements. Your communication skills will be excellent and you will have an ability to effectively present ideas and design rationale to a diverse group of stakeholders.
A minimum of 3 years experience in a similar role in addition to relevant tertiary qualifications
A demonstrable portfolio of inspired, innovative UX/ UI design work
Highly proficient in visual design tools including Figma or similar
Experience creating interactive prototypes leveraging tools like Axure or similar
Expert understanding of design methodologies, best practice accessibility and web standards
Significant analytics and insights knowledge with an understanding of how to best leverage this data to understand customer behaviour and inform design solutions
Native app design experience (desirable)
Working for World Vision means you are making the world better
It’s not every day that a job comes along that lets you change the world. Working for World Vision means looking forward to turning up at work because you know you’re about to do something meaningful. It means working with 35,000 staff and 3.3 million supporters in 100 countries who will stop at nothing to help children live better lives. Join a team that is bold and courageous, and where job satisfaction goes beyond financial reward.
The selection process
For your information, the interviews will start immediately, and the role may be filled before the closing date.
We embrace diversity, employing people from a variety of cultural and religious backgrounds. We take our Safeguarding responsibilities seriously and we are committed to providing an environment that is safe for children. Our stringent recruitment procedures make sure the safest and most suitable people work with the children in our programs. All successful candidates will undergo all required pre-employment checks which is inclusive of a criminal record check. We provide our staff and volunteers with ongoing supervision, support, and training in their work with vulnerable children and their families. World Vision Australia participates in the Inter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector.
Who we are
World Vision is a Christian organisation that empowers everyday Australians to create meaningful change for children through relief, development and advocacy work.
We offer great benefits such as salary packaging, flexible working arrangements, free on-site parking and an onsite café for our employees.
For more information on World Vision and the work we do, please visit our website: https://www.worldvision.com.au/about-us
Advertised: 17 Mar 2023 12:00 AM AUS Eastern Daylight Time
