Venue Activation & Relationship Officer

About the role

We have an exciting opportunity for a Venue Activation & Relationship Officer to join our Creative Communities team, contributing to the development of Yarra Ranges as a creative and connected community.

We are looking for someone who is passionate about nurturing community relationships, increasing Venue Activation, and delivering superior event and venue-based customer service. The Venue Activation & Relationship Officer is responsible for coordinating and supporting various elements related to bookings and Venue Activation for Council's cultural venues and community halls. This role involves facilitating smooth booking processes, fostering positive relationships, and aligning activities with council's strategic direction.

Key Responsibilities:

• Coordinating all booking enquiries, including venue inspections, quotes, and provision of advice, ensuring smooth communication with customers.
• Supporting the Venue Activation Team in event planning and delivery, covering agreements, meetings, bookings, and rostering.
• Coordinating and managing regular hirers, including performance hires, managing agreements, providing expert guidance and support regarding venue options and services.
• Working closely with the Creative Communities team to ensure seamless delivery of activation.

This is a fantastic opportunity suited to someone looking to build on their experience in managing relationships, activation, and event delivery within cultural venues.

This is a full-time, permanent opportunity.

What you'll bring to our team

• Previous experience in managing regular user relationships.
• Previous experience in venue coordination, event planning, or related roles.
• Strong organisational and communication skills.
• Ability to build and maintain positive relationships with customers and stakeholders.
• Understanding of local government processes and strategic goals is desirable.
• Demonstrated proficiency in booking management systems, MS365 and IT systems relevant to venue management.

Why you'll love working with us

At Yarra Ranges Council, we offer truly flexible working arrangements, including the option for in-office and remote work. This means you can enjoy the best of both worlds: the support and collaboration of a team-based environment, as well as the freedom and flexibility of working from home.

• Option to take up a fortnightly or monthly RDO
• Full-time permanent position (38 hours per week).
• Salary from $76,054 to $84,502 (Band 5) per annum, plus 11% superannuation.

Why Wait? Take the next step in your career and apply now!

To apply, please attach a Cover Letter outlining your experience, skills and why you would like to join our team, along with a copy of your Resume.

We value transferrable skills, not just experience and qualifications. We know that successful candidates may not possess every qualification, yet they bring the right transferrable skills, attitude, and our values. We encourage you to apply, even if you don't meet all the job criteria, as you can leverage your lived experience and skills in a way that helps us see your potential.

Not quite the role you're looking for? Visit our Careers at Yarra Ranges page to find your next role.

Contact for enquiries, adjustments, or support: Justin Stephens, Event & Venue Services Coordinator, 03 9294 6***.

Closing date: 11.59pm, Sunday 3rd March 2024.

Applicants will be required to undertake pre-employment screening as part of the process which may include depending on the position a Police Check, Working with Children Check and Medical Check.

If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Team at careers @yarraranges.vic.gov.au or have a chat with the Hiring Manager above.

About Yarra Ranges Council

As an employee of Yarra Ranges Council, you'll be joining a dynamic and supportive group, united in our passion for creating a positive, inclusive workplace where every team member and their ideas can thrive. At Yarra Ranges, we value trust, empowerment, and innovation. By coming on board, you'll have the opportunity to contribute to making Yarra Ranges Council not only the best place to work, but a leader in serving our community. We are dedicated to helping you reach your full potential and supporting you on your journey with us.

At Yarra Ranges Council, we are committed to creating a diverse and inclusive workplace where everyone is welcome. We actively promote gender equity and equality in our workplace and practices and encourage people of all genders, cultures, backgrounds, and abilities to apply for positions with us. Our commitment is to find a balance of modern flexible work arrangements that can support your needs including full-time, part-time, hybrid, and job-sharing options. Additionally, we are dedicated to fostering a culturally safe workplace and to protecting children from abuse in accordance with the Victorian Child Safe Standards. We invite you to join us in our mission to serve and support our community.