Job Title: Venue Area Manager
Location: Perth and regional locations
About Us: Victoria Hotel is seeking a highly organized and dynamic Venue Manager to oversee the operations, maintenance, and bookings of our prestigious venues. As a key member of our team, you will play a crucial role in ensuring the seamless execution of events while maintaining the highest standards of service.
Responsibilities:
- Manage all aspects of venue maintenance, including repairs, cleanliness, and organization.
- Oversee the booking process, working closely with clients to understand their event requirements and negotiate pricing packages.
- Provide hands-on leadership and accountability for your team, including supervision, training, and performance evaluations.
- Promote the venues and events through various marketing channels, including social media.
- Supervise event operations, addressing any issues or inquiries that arise.
- Handle administrative tasks, including insurance, scheduling, and invoicing.
- Enforce security regulations and protocols to ensure the safety of guests and staff.
- Cultivate an atmosphere where customer service standards thrive, ensuring every guest has a memorable experience.
- Drive sales to meet targets and budgets, utilizing innovative strategies to maximize revenues.
- Oversee product procurement and create quality food and beverage offerings that align with client needs and preferences.
- Control operational costs while maintaining high-quality standards and guest satisfaction.
- Ensure compliance with regulatory requirements and company standards, maintaining a safe and secure environment for all.
- Demonstrate strong planning and forecasting abilities, particularly in relation to local events and functions, to optimize venues utilization and profitability.
Requirements:
- Minimum of 10 years experience as a venue or event manager preferred.
- Ability to multitask and remain calm under pressure.
- Sound understanding of safety measures and risk management.
- Excellent interpersonal and communication skills.
- Exceptional organizational and time management abilities.
- Strong negotiation skills and leadership qualities
- Willingness to work flexible hours including country travel, weekends and holidays.
- Have a strong understanding of the hotel industry, market trends, customer service standards, and how to exceed them
- The ability to engage and build relationships with regular clientele
- Have a strong business acumen
- Have correct certificates and licenses
Benefits:
- Competitive salary
- Opportunities for professional development and advancement
- Exceptional salary starting from $125k + super
- Bonuses based on performance
If you are a proactive problem-solver with a passion for delivering exceptional event experiences, we encourage you to apply for this exciting opportunity to join our team!
How to Apply: Please submit your resume and cover letter outlining your qualifications and relevant experience to ***********@foodmerchants.com.au