Venue Manager

We are a small, local run pub. Our aim is to be a pub with a difference by providing amazing dining experiences for our customers with a food-centric focus. We do this in a non-pretentious environment with modest prices.

Our ethos centres on using small producers; both food and beverages. We try to use local where possible. We love to talk about our offerings; educating and delighting our customers. Our purpose is to be welcoming, consistent and through this we hope to build great and lasting relationships.

Our pub is housed in a relatively small, beautiful old building. We have 2 levels with various dining spaces, a beer garden and a rooftop terrace.

Our food has a distinct European feel which we feel is adventurous and fun. We aim to change both our food and drink menus on a monthly basis.

We are a small, family-like team, collectively here for the same reasons. We are a fun venue with many regular locals keeping us honest! We have an experienced team who are awesome but now need someone to overlook our operations.

Our values include being; welcoming, bold, sophisticated, adventurous and cheeky. Which we see and expect our team to bring to life daily.

As the Venue Manager you will be working closely with the Senior Management team to provide the ultimate customer experience. Overseeing all aspects of the Venue. Seeking an individual who has a minimum of 2 years’ experience in a similar role and the ability to work on a rotating roster, including some nights and weekends.

We have lunch service Thursday – Sunday. Dinner is 7 days per week.

Successful applicants will have strengths in the following areas:

• High F&B service standards
• Ability to lead and manage a team well
• A hands-on approach to all set tasks – a lead from the front attitude
• Ability to handle high pressure situations
• Preparation of staff rosters within budgetary considerations whilst providing excellent customer service
• Stock control and management
• Ability to motivate and train staff
• Technical ability in POS systems management and administration – or the ability to learn
• Current RSA
• Delivery of accurate reporting as required
• Ability to work with head chef in harmonious, honest relationships
• Proven ability to achieve industry KPI's for wage % and GP%
• Communication and leadership skills with an ability to work well in a team
• Up to date knowledge of food, beer and wine trends
• Understanding of venue P&L, with the ability to drive top line sales and control expenses
• Previous experience managing a busy venue
• Be available to work flexible hours including nights and weekends
• A professional, mature and confident personality with high standards and expectations