AddressInternal Medicine Department Practice Manager (Part-Time)
WAVES internal Medicine department has an exciting opportunity to join our well-established and successful clinic, as a part-time practice manger.
About us: WAVES is a referral hospital, with specialists is internal medicine, diagnostic imaging, surgery, anaesthesia, dermatology, emergency and critical care. The internal medicine team currently has five medicine specialists, two medicine residents and ten nurses.
About the role: This is a new part-time position with flexible working hours. We are seeking a Practice Manager with HR experience, for the medicine department to work alongside the head medicine vet and head nurse and to liaise with other departments in the hospital.. The roles includes the following:
- Team communications and human resources management
- Co-ordinating and leading team meetings
- Writing/ updating staff policies & procedures to assist with practice efficiency
- Communicating and assisting to implement medicine policies with staff
- Rostering of veterinary staff
- Payroll- checking and approving timesheets, processing leave applications and processing fortnightly payroll
- Staff recruitment, induction and training of HR processes for new staff
- Supporting the team to attain and the clinics goals, by provision of development reviews and feedback & performance management if required.
- Client liaison
- Ensuring excellent client service
- Initial responsibility the management of client complaints
- Financial management
- Monitoring client accounts and managing debts if required
- Business record-keeping and end of month reporting
- Payment of invoices
- Marketing and public relations
- Marketing the medicine service and promoting services
- Social media management
- Ensuring medicine service is compliant with all employment, work health and safety legislation
The ideal candidate for this position will have:
- Previous experience in Veterinary Practice management or management of other medical / allied health practice
- Experience with human resources / payroll
- Trustworthy, with strong leadership and interpersonal skills
- Business management experience/ qualifications
If you are interested in applying for this position, please email a current CV with a covering letter outlining your previous practice management experience and how you can contribute to our practice, to ****@wavets.com.au.
